Chao News client reporter Zhang Miao Yang Xinli Yu Biyin correspondent Yu Siyan.
Deqing promotes the cluster development of homestays and professional management
B&B housekeeper: 7 business experiences in mobile phones
The mobile phone rang, Zhang Zhufu accurately found the one with vibrating fuselage from the 7 mobile phones on the table, glanced at the label on the back of the phone, and pressed the answer button:
Hello ......Yes, there is a room during the Spring Festival, do you want to bring children and the elderly to play?”
These 7 mobile phones correspond to 7 homestays in Moganshan Town, Deqing County, and Zhang Zhufu is their housekeeper, "Our team manages and operates more than 30 homestays. ”
Zhang Zhufu is one of more than 4,000 homestay housekeepers in more than 800 homestays in Deqing County. They provide customized services such as accommodation, dining, and local sightseeing, cultural and lifestyle experiences.
B&B housekeeper Zhang Zhufu and the 7 mobile phones he carried with him Reporter Yu Biyin Pai friend Cai Jun.
Last year, Deqing issued the country's first homestay service certification standard "Country Homestay Service Certification Requirements", and the "homestay housekeeper" declared by Deqing was also included in the new professional list by the Ministry of Human Resources and Social Security.
When you search for "homestay" on travel software and social platforms, you are already dealing with a homestay housekeeper - a qualified homestay housekeeper needs to participate in the whole chain of services from the time the guest books the order to the end of the trip.
In the eyes of many people, this is a profession that belongs to "poetry and distance". That's right, every day Zhang Zhufu is woken up by the insects and birds singing outside the window, and when he faces 7 fully charged work mobile phones in the misty morning, the daily work of "feeding the horses and chopping wood" begins.
The first thing every day is to look at the consultation and order volume on the various B&B booking platforms, if the order is not much, you have to consider changing the title, **Now belongs to the off-season of B&B, I also have to replace the damaged decorations and paint, so as to prepare for the peak of passenger flow on the next New Year's Day and Spring Festival. 39-year-old Zhang Zhufu has worked in the Deqing homestay industry for 11 years, and he has changed careers smoothly as a salesman in a logistics company in Shanghai. ”
Zhang Zhufu is tidying up the room of the homestay reporter Yu Biyin and patting friend Cai Jun.
With the inflow of people from all walks of life, under the guidance and cultivation of the local people, the new profession of "B&B housekeeper" has formed a set of industry norms.
Zhang Zhufu said that in his head, there is also a high-definition version of the Moganshan tourist route map, according to different customers, will generate different paths, "For example, parents with 6-year-old children, we will recommend the free fish scale dam, Biwu Longtan;Coming with a 17-year-old kid would recommend the water park, horseback riding, motocross;Young people come to play in groups, and they will recommend taking a good look at the cave coffee camp and the firefly campFamilies who come to celebrate the Spring Festival will prepare ingredients and equipment for them to make Qingtuan and colorful dumplings. ”
In the past two years, the camping canopy and tea brewing around the stove, which have been popular on social platforms, were arranged by Zhang Zhufu in the operating homestay early and became standard items. Rich experience and grasp of tourists' popular preferences, Zhang Zhufu's income according to the turnover is very considerable, "Calculate this year's income, it is better than the forecast at the beginning of the year, close to 400,000." ”
Qian Dan, the manager of Deqing B&B and the housekeeper of B&B, is preparing afternoon tea for the guests, reporter Yu Biyin, and Cai Jun.
Even though there are more than 800 homestays, in the village at the foot of Mogan Mountain, you can still see renovated and newly built homestays, and more young people are receiving homestay housekeeper skills training in Deqing Rural Youth Maker Space, becoming Zhang Zhufu's peers, so that more and more homestays with different styles in Deqing compete for beauty.
Looking back at the way we came, from simple farmhouses, to sporadic boutique homestays, to cluster development and professional housekeeper care, over the years, the Deqing homestay industry has echoed the people's expectations for a better life, written a trajectory of high-quality development, and has also become an important force to boost farmers' income and rural revitalization. It is expected that Deqing B&B will receive more than 7.6 million tourists this year, with an operating income of more than 3 billion yuan.
Deqing Moganshan B&B Group Reporter Yu Biyin Pai Friend Cai Jun.
[Short comment].The countryside needs a love of "know-how".
The career of B&B housekeeper is not uncommon in Zhejiang. With 20 years of perseverance in the "Ten Million Project", the countryside has turned beautifully from "dirty, chaotic and poor" to "strong, rich and beautiful". As the most closely connected cultural tourism format with the countryside, homestays have naturally become the best scene for urban people to find the experience of rural life.
Many of the homestay owners are young people who have returned to their hometowns to start their own businesses. With the increase in the number and volume of B&Bs, appointment consultation, reception services, demand response, and route customization ......The whole process experience from check-in to check-out requires more and more love and professional execution of "know-how". B&B housekeepers are like all-rounders, and their responsibility is to bring tourists a better quality rural experience.
Because of the new scenarios and new requirements spawned by the development of the business, the new profession of homestay housekeeper has become popular, integrating the concept of modern service industry into the countryside, and allowing more people to find new employment space in the countryside.
** The General Secretary emphasized:"Talent revitalization is the foundation of rural revitalization, and it is necessary to innovate the system and mechanism of rural talent work, fully stimulate the vitality of existing talents in rural areas, and lead more urban talents to rural innovation and entrepreneurship. ”
In the homestay housekeeper industry, local young people between the ages of 25 and 40 are the main force. Deqing has launched the subsidy method for Moganshan level homestay housekeepers, and homestay housekeepers can obtain vocational skill level recognition and enjoy the talent policy. The system guarantees more than 4,000 homestay housekeepers in Deqing to show their personality and be brave in innovation. This is a poetry and distance for tourists, and a new world for young people returning to their hometowns to create a better life.
*Please indicate the source".