Risk is everywhere, and insurance is always with you. Insurance can't change your life, but it can give you hope to live when your life is changed and you are on the verge of despair. In the face of a major illness, how many families are not only burdened with the mental and physical torture caused by the disease, but also bear the huge financial pressure.
In September 2023, Mr. Wei, who is usually in good health, went to Shanghai Changhai Hospital for examination due to "difficulty in defecation for more than 4 months", and after follow-up hospitalization examination**, he was diagnosed with rectal malignancy in Shanghai Changhai Hospital.
When he was financially constrained and helpless, Mr. Wei remembered that on December 27, 2016, he had purchased the "Tianan Life Additional Health Source No. 2 Enhanced Whole Life Critical Illness Insurance", and immediately called the claim report **95301 to report the case, in order to pay part of the medical expenses and relieve the financial pressure. After receiving Mr. Wei's report, the company attached great importance to it, and immediately arranged staff to offer condolences and assist in collecting claim information and carrying out investigation work simultaneously. On November 3, Mr. Wei prepared all the information to apply for a critical illness claim at the company, and in order to give Mr. Wei a comfort as soon as possible, the claims adjuster carried out the review as soon as possible, and found that Mr. Wei's symptoms and indicators were in line with the "Tianan Life Additional Health Source No. 2 Enhanced Lifetime Critical Illness Insurance" Therefore, the customer was informed of the preparation of critical illness claim application materials as soon as possible, and submitted them on the same day, and paid a total of 500,000 yuan of critical illness claims to Mr. Wei's bank account after being reviewed by the head office. On December 4, Mr. Wei came to the company with a pennant to express his gratitude to the company.
Insurance, keep our love, keep the love of every customer. Let's work together to protect everyone around us.