From 8:00 a.m. to 8:30 a.m. today, guests from Tongyuan Heating Company (Fushan) were guests on Yantai Radio and Television's "People's Livelihood**" program to answer questions from the public.
Moderator: In the face of the recent cold weather, what has Tongyuan Heating done to ensure heating?
Person in charge: Chen Song:According to the drop in temperature, our company will adjust the heating parameters in a timely manner, increase the heating temperature, increase the frequency of the circulating pump, increase the circulating water volume, and do a good job in the balance of heating supply. At the same time, our new heat source will be put into operation in January next year as a follow-up supplementary guarantee. Emergency repair equipment and personnel are on standby 24 hours a day to ensure that emergency repairs can be completed in the shortest possible time in case of emergencies.
Ms. Liu called: Fushan District R&F Sunshine Community, the bedroom at night is only 13 degrees, after this year's replacement to Tongyuan heating, the temperature is much lower than before, the pressure is insufficient, the staff came to check, admitted that the temperature is low and replied, "Yantai City Heating Management Measures" stipulates that the outdoor temperature is lower than -58 degrees, the room temperature is not guaranteed to reach the standard temperature. Does that mean you just don't care?
Person in charge: Chen Song:At present, because of the low outdoor temperature, the room temperature in the user's home is low, and the heating pressure in the high, medium and low areas is different, and the outdoor temperature is lower than -58 degrees, there is no guarantee that the temperature will meet the standard, but we will not ignore it, and staff will be arranged to check it after the programIf it is the problem of heating not heating caused by the work of Tongyuan Heating Company, it must be solved.
In case of recent extremely cold weather, should heating companies ensure heating?
Article 17 of the Yantai Heating Management Measures stipulates that the outdoor temperature shall not be lower than the minimum design temperature of the heating systemUnder the normal operation conditions of the building envelope structure in accordance with the heating design specifications and standards and the indoor heating system, the heating enterprise shall ensure that the temperature of the user's bedroom and living room during the heating period is not lower。If there are other provisions in the heat supply contract, such agreement shall prevail.
In the event of extreme cold weather,Heating administrative departments and heating enterprisesIt should be actively responded to, respond quickly, and fully ensure the stable operation of the heating system.
In the program, many citizens scored ***, many netizens in".Yantai broke the news".** No. message, reflecting Fushan DistrictRegal Xintiandi, Moonlight Yijing Community, Riverside Community, Hongjin Wanhua City, Oriental Pearl, Auchan Garden, Moonlight Yijing Communityand other places where the heating at home is not hot, the guests of Tongyuan Heating Company replied in the program that they will go to the scene to check today, and give a clear answer to the program team and residents as soon as possible.
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