With "the accuracy of administrative examination and approval, the acceleration of project construction, and the satisfaction and happiness of the people" as the starting point, Fengxi New Town has made every effort to deepen the reform of the administrative examination and approval system, promote the construction of key projects at full speed, comprehensively extend the tentacles of government services, and promote the optimization and improvement of the business environment in an all-round way, so as to play a good "one game of chess" for the high-quality development of the region.
Recently, the staff of the Xixian New Area Information Talent Skills Training School came to the Xixian New Area Government Service (Fengxi) Center to handle the business, and the examination and approval personnel enthusiastically served and actively connected with the relevant functional departments to speed up the process, and the business was completed within 5 working days, with a speed of 50.
The accuracy of approval is the key point that determines the efficiency of the enterprise masses. In order to fully solve the "difficult, difficult and slow" work of the enterprise masses, Fengxi New Town implemented the centralization of examination and approval, set up a team of examination and approval executives, signed a power of attorney with 12 departments, and accepted 421 government service matters in a centralized manner; Promote the standardization of examination and approval, formulate a 720° full-scene (door plaque, temporary advertisement) service guide for government services, sort out the key points of review for on-site surveys, expert reviews and other links, establish a database of policies and regulations, and equip legal review to ensure that the approval is based on the law and form a closed loop of work; Implement the approval customization, with the "customer" thinking, "tailor-made" for the enterprise, and launch a personalized, simplified, and humanized "I want to open a restaurant, a barber shop", etc., and compress the approval time limit by more than 85.
In order to further improve the quality and efficiency of approval, Fengxi New Town implements "hierarchical and classified approval" for engineering construction projects, accurately optimizes the approval process and refines the approval standards, implements "notification commitment" for low-risk projects, and implements "simplified approval" for medium-risk projects. At the same time, the implementation of "phased construction permits" for social investment industrial projects, the construction unit can independently choose to handle the construction permit in stages according to the order of construction progress, shortening the construction period of the project by 1-3 months on average. Construct a new model of "three clouds, one network" approval service of "cloud guidance, cloud survey, cloud review, and one network declaration", provide "7 24" hours of Q&A, and applicants can enjoy remote approval services without leaving home, so as to promote the seamless connection of various construction procedures and the acceleration of file upgrading. Up to now, the procedures for 60 key projects at the provincial, municipal and new district levels have all been completed.
People's satisfaction and happiness is the only criterion for government services, a few days ago, the government service hall of Fengxi New Town received a letter of thanks from Shaanxi Deenpu Biotechnology, which expressed sincere gratitude to the hall for providing "efficient, thoughtful and one-stop" service.
In order to get through the "intestinal obstruction" of the enterprise masses, Fengxi New Town relies on the reform of "one network, one door and one time", builds an integrated service pattern of "online and offline", creates a one-stop service hall, handles 1,361 items, implements one-window comprehensive acceptance, and opens 40 comprehensive windows in 5 categories in different fields, which can accept up to 945 items, shorten the waiting time of the enterprise masses by 40, and improve the efficiency of handling documents35; With the construction of "one network" for government services, the online office rate reached 97 04, and the "one run at most" achieved 97 87, that is, the proportion of handling documents was 67 57. At the same time, it has continuously innovated the mode of handling matters, and signed a cooperation agreement on "cross-district general handling" with Qindu District, Weicheng District, High-tech Zone, Xingping City and Xunyi County of Xianyang City, involving commercial registration, public services and tax declarations and other matters, and effectively solving the problems of "running in multiple places" and "turning back and running" for the masses in different places.
Fengxi New Town will further promote the reform of "delegating power, delegating power, delegating power, and providing services", focusing on the "five environments" of government affairs, policies, elements, rule of law, and government and business, and strive to create a more efficient, convenient and friendly business environment with active and high-quality services, and use the "soft power" of business to provide "hard support" for the high-quality development of the regional economy and society and accumulate new momentum.
*: Fengxi New Town.