After the fermentation of the event,ThymeRavioliThe proprietress of the store did not restrain herself, on the contrary, she behaved more excitedly and not calmly in the ** she posted. She reproaches those who have doubts and doubts about the store, arguing that they should focus on more important thingsSocialIssue. She also mentioned that she and her husband have been blamed and discriminated against in the community, and their lives have been greatly disturbed. However, these remarks do not show any remorse for her actions. Despite the closure of the shop, the proprietress insisted that the key to the conflict was the customer's own behavior, not the way she did business.
However, in the course of the development of the matter, the voice of the proprietress did not play a role in alleviating the conflict and rebuilding the brand image, but further deepened the public's negative impression of her and the boycott of the store. As a business operator, she should better control her emotions, communicate with consumers in rational language, explain facts and apologize in exchange for the public's understanding and support for her.
ThymeRavioliThe incident has once again sparked criticism of the way it is doing business and the behavior of the store. Disrespect for others cannot be tolerated in any industry, and pushing and verbally abusing customers is a clear violation of human dignity. Stores should treat customers with kindness and respect, and even if they have any complaints or opinions, they should communicate and resolve them in an appropriate manner.
In addition, the defects in the way the store operates are also one of the reasons for the incident. Although the cost of scallion oil is higher, stores can clearly inform customers of the limit and additional charges for adding scallion oil by setting reasonable regulations. If the store can publish this information in the store, most customers will understand and accept it. Therefore,ThymeRavioliThe proprietress of the store is untenable in her voice to blame the customer for the conflict.
The occurrence of the incident also reminds us that business and character are inseparable. The way a store operates and the attitude is often a reflection of their character and values. A store that does not respect others and is unwilling to accept criticism and reflection will find it difficult to win the recognition and support of consumers.
A successful business should focus on service quality, customer experience, andSocialLiability. Only by operating with integrity, respecting customers, and facing problems and challenges with a positive attitude can the company develop for a long time. For example, the famousWestern-style fast foodMcDonald's chain stores, they pay great attention to recruiting and training employees, and advocate employees to provide excellent service to customers, which is also a big secret of their success.
This event also proves once again the power of **. In the age of the internet, people can express their opinions and opinions through various channels to spread information faster and farther. So, as a public figure, or aEntrepreneursWe should always be cautious in what we say and do and avoid saying impulsive and hurtful things. Otherwise, these remarks are likely to have a huge negative impact on themselves, and even affect the reputation and development of the entire enterprise.
In short,ThymeRavioliThe store incident revealed the problems of business operators in terms of business methods and personal qualities, and also aroused people's doubts about business ethics and business ethicsSocialReflections on responsibility. As consumers, we should pay attention to the companies we support and consume, and choose those that really value customers andSocialof enterprises. AsEntrepreneursWe should always pay attention to and reflect on our own behavior and business methods, and strive forSocialCreate value and establish a good corporate image. Only with such efforts can companies achieve lasting success and win the trust and support of their customers.