In interpersonal communication, people with high emotional intelligence not only know how to listen, but also use superb speaking skills to communicate with others in a more intelligent way.
People with high emotional intelligence often have these 18 speaking Xi.
By cultivating these good communication styles, you can also improve your emotional intelligence.
1.Listening is paramount
People with high emotional intelligence pay attention to listening, not only listening, but also paying attention to the emotions and intentions of the other person. Give plenty of time and attention and show respect for the other person.
2.Use positive language
Use positive language to encourage and praise others. Positive words can create a positive atmosphere and strengthen team cohesion.
3.Avoid being too direct
People with high emotional intelligence will avoid being too direct and sharp when expressing their opinions, and focus on conveying information in a tactful way to reduce the conflict that language may bring.
4.Focus on facial expressions and body language
Know how to use rich expressions and body language to enhance the expression of communication. Body language is a non-negligible part of communication.
5.Stay calm
In tense or conflictual situations, people with high emotional intelligence are able to remain calm, express their opinions rationally, and not easily get caught up in emotional arguments.
6.Use humor
Be good at using humor and adjust the atmosphere of the conversation in a timely manner to make the communication more relaxed and enjoyable. Humor is an effective means of unblocking feelings.
7.Show empathy
Show empathy for the other person's feelings in the communication and make the other person feel understood and cared for. Empathy helps bring people closer together.
8.Moderate self-disclosure
Share your feelings and experiences appropriately to increase your closeness to each other. But be careful not to overly self-reveal and keep it moderately private.
9.Be flexible with your speed and pitch
Depending on the situation and the other person's reaction, use the speed and pitch of speech flexibly. Timely changes can make communication more layered and engaging.
10.Respect each other's point of view
Respect each other's points of view and not overemphasize differences. Through respect, a foundation of mutual trust is established and communication is smoother.
11.Express clearly and concisely
People with high emotional intelligence value clarity and conciseness in their expressions. Convey information in concise language and avoid lengthy statements.
12.Positive feedback
Give positive feedback and highlight the other person's strengths and achievements. Positive feedback helps build a positive pattern of interaction.
13.Avoid apologizing excessively
In communication, avoid excessive apologies, learn to express apologies appropriately and seek solutions, rather than blindly falling into guilt.
14.Guidance, not guidance
When guiding a conversation, instead of giving a direct answer, you can subtly guide the other person to think on their own and make the conversation more constructive.
15.Respect privacy
Respect the other person's privacy, but ask questions that are too personal. Maintain a moderate sense of distance in communication and maintain each other's dignity.
16.Good at changing the subject
In tense or awkward situations, be good at shifting the topic to make the atmosphere more relaxed. Shifting the subject is an efficient means of dealing with embarrassment.
17.Proactively advocate for solutions
When confronted with a problem, people with high emotional intelligence take the initiative to find a solution, rather than dwelling on the problem itself. Focus on the path to solving the problem.
18.Always be respectful
No matter who they communicate with, people with high emotional intelligence always maintain respect. Respect is the cornerstone of a healthy communication relationship and a manifestation of emotional intelligence.
By cultivating these 18 speaking Xi, you will be able to improve your emotional intelligence, communicate with others more calmly and confidently, and build better interpersonal relationships.
Demonstrating high emotional intelligence between words not only helps to build a harmonious relationship, but also effectively solves various communication problems. Autumn and Winter Check-in Challenge