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In this Internet era, e-commerce has become an important channel for brand sales. However, some of them are clearly prohibited from online sales, but they are frequently sold online, which not only violates relevant laws and regulations, but may also have a negative impact on the brand. So, what should you do if you find that your products are being sold online by others?I'll share it with you today.
1.Communication and negotiation:Contact the seller to inform them that the product they are selling is prohibited and ask them to remove the product. It can be communicated by **, email, instant messaging, etc.
2.Platform complaints:If the seller refuses to cooperate, he can file a complaint with the e-commerce platform. When making a complaint, it is necessary to provide sufficient evidence, such as the product**, sales link, etc. Or after grasping the evidence of the other party's sale of counterfeits, complain to the e-commerce platform on the grounds of fakes. Lateral suppression is carried out through intellectual property complaints.
3.Legal means:For serious illegal sales conduct, legal measures may be employed to protect rights. When the complaint cannot meet our rights protection needs, we can complain to the industrial and commercial department, or even file a lawsuit with the court to protect our rights.
4.Strengthen self-management:In order to prevent prohibited products from being sold online, brands need to strengthen internal management to ensure product compliance. In addition, regular inspections of e-commerce platforms can be used to detect and deal with illegal sales practices in a timely manner.
In short, to deal with the problem of prohibited goods being sold online, brands need to take active measures to strengthen internal management and external supervision to ensure the compliance of sales channels. At the same time, we must also raise legal awareness, strictly abide by relevant laws and regulations, and jointly maintain a good market environment.