Some colleagues in the company are very popular, and getting along with them has a feeling of spring breeze; Some colleagues don't welcome people as soon as they open their mouths, is this the reason? I'm sure many people have already thought of it, that is: can't speak!
The same sentence, even if it is criticism or rejection, some people say it easily, and some people make people feel uncomfortable when they say it. Therefore, the so-called high emotional intelligence in the workplace is to be able to speak. Below, we have compiled several speaking skills for common situations, I hope it will be helpful to you.
Scenario 1: Ask someone for help
Correct words: Hello, could you please take the time to do me a favor?
Speech analysis: Don't ask others "are you busy, can you do me a favor"? Because this kind of question is very unpopular, who can say that they are idle? So I can only answer "busy", so it's normal not to help you now.
But if you are asking the family to take the time to help you, you can avoid this embarrassment, and it will seem that you are embarrassed to bother. In this way, others will be willing to help if they can.
Scenario 2: The leader asks you, "Are you busy?" ”
Correct words: I'm here, leader, you can arrange anything for me at any time.
Discourse analysis: Don't directly answer whether you are busy or not, because if you say busy every time, it is obviously a bit false; If it is not busy, it is even more undesirable. So the best answer is to answer the question. In addition, answering this question will also make the leader think that you have a good attitude of obedience and work positively.
Scenario 3: The leader tells you to do something when it's okay
Correct words: Got it, leader, I'll do it when I have time to do it.
Speech analysis: When the leader says this about you, he may think that your workload is not saturated. If you agree directly, it is equivalent to indirectly admitting that you are idle; But if you answer as above, the subtext is: I'm not idle, I have to squeeze time to complete the work you have arranged.
Scenario 4: The leader of the meeting asks you, "Is there anything else you want to say?" ”
Correct words: Oh, I don't have it, Mr. Chen, but it's the matter you just mentioned about re-establishing the supplier ledger, I want to confirm, is it me and Xiao Cui are responsible?
Discourse analysis: Don't directly say "no", because this will seem to be a bit of a rejection of the leader's face, and second, it will seem that your engagement in the meeting is not good, and if you don't ask questions, you may be considered as not thinking deeply or over-hearing. Therefore, if there is a question to ask a question, there is really no one, and it is okay to brush up on the sense of existence to show that you attach importance to it.
Scenario 5: Disagreeing with someone else's opinion
Correct words: Your idea in the first half is very good, but in the second part, I have a different idea, I will talk about it, let's discuss it.
Discourse analysis: Directly refute people's faces and deny them completely, which will definitely make people feel uncomfortable, but if you first affirm a part of it, and then deny it, it will not easily hurt others' self-esteem and is easy to accept.
Now there is a saying circulating on the Internet: When people mix in the workplace, it all depends on pretending. In particular, you can't speak straight, you must pay attention to speaking skills, so as not to offend people, deal with things, and appear to have high emotional intelligence.
Workplace dry goods, interview skills, shared every other day, I am Miss Lin, an HR who is good at observing workplace things and figuring out the psychology of leaders, if this article is helpful to you, thank you for sharing + attention!