What should I do if I forget my login password for CCB online banking?
If you have forgotten your CCB online banking login password, you can follow the steps below:
1.Open the official website of CCB** and click the "Login" button.
2.On the login page, click on the "Forgot Password" link.
3.Enter your online banking username, mobile phone number or ID number as prompted, and click the "Next" button.
4.Enter the mobile phone number you have on file with your bank, receive the verification code and enter the verification code. If you can't receive the verification code, you can use the reserved mobile phone number to dial 95533, select "Forgot Password", and follow the voice prompts.
5.Enter your new password and confirm it, then click the "Done" button.
6.After the online banking login password is successfully reset, you can use the new password to log in to CCB online banking.
Notes:1Please make sure that the mobile phone number you enter is the same as the mobile phone number you have on file with your bank to avoid the situation where you cannot receive the verification code.
2.If you are unable to retrieve your password by reserving your mobile phone number, you can reset your password at any CCB branch.
3.In order to ensure the security of your account, please be sure to keep your online banking login password and verification code in a safe place, and do not disclose them to others or use them unofficially**.
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