Reporter Chen Jingjing reports from Shenzhen
The cross-border e-commerce market will heat up rapidly in 2023, giving rise to more demand for cross-border payments.
According to data released by the General Administration of Customs of China, in the first half of 2023, China's cross-border e-commerce import and export will be 11 trillion yuan, and its first mouth was 821 billion yuan, an increase of 199%。However, there are still some difficulties in the payment process of cross-border e-commerce "going overseas", such as cumbersome processes and high handling fees.
The reporter of China Business News learned from an on-site interview at the 17th Shenzhen International Financial Expo (hereinafter referred to as the "Golden Expo") that some payment institutions have provided new solutions.
At the exhibition site, Lakala paid shares *** hereinafter referred to as "Lakala", 300773SZ) member company Skyee demonstrated its cross-border collection service solutions in B2C and B2B scenarios. The person in charge of Lakala's cross-border payment business told reporters that in view of the three types of problems mainly faced by cross-border e-commerce sellers, such as payment success rate, cost and compliance, multi-channel routing is mainly used to deal with the payment needs of different users, and to improve the order success rate and reduce the cost of handling fees through transaction stratification.
The reporter noted that at the Golden Expo, Lakala also comprehensively demonstrated its innovative achievements in digital payment, cross-border payment, digital technology, etc., including customer display screen speakers, mobile phone POS, Lakala APP, Lakala open platform, digital financial service platform and other products and services that help merchants operate digitally.
Launched a number of innovations
According to reports, cross-border e-commerce sellers need to have overseas accounts to collect funds overseas, and at the same time, the repatriation of funds to China also needs to go through the corresponding procedures, and the process is relatively cumbersome. Skyee can simplify the intermediate links, and customers only need to register a Skyee account and authenticate their real name to open a business, obtain a collection account for withdrawal, payment and other operations, greatly shortening the time for cross-border payment.
At the booth, the reporter also saw that Lakala launched the first salary remittance tool specifically for expatriates in China - Skyremit.
The person in charge of Lakala's cross-border payment business told reporters: "Users can get the remittance limit with the income certificate + tax payment certificate. Under the supervision of the People's Bank of China, the funds will reach the user's overseas personal account in a legal and compliant manner; Localized clearing network, the fastest can be achieved in seconds. For example, if a New Zealander works in Chinese mainland and needs to remit her salary from Chinese mainland to New Zealand, after she submits the application and tax certificate on Skyremit, we can help the New Zealander convert her RMB salary into New Zealand dollars, or into US dollars, Australian dollars, etc., and remit them back to her home country. If the materials are submitted in time, we can achieve 't+0' export. ”
In response to the problem of cross-border payment difficulties for foreign tourists, Lakala also has a solution.
Lakala mobile phone POS is another key product it displayed at the Golden Expo, which can turn mobile phones into POS machines, with UnionPay, VISA, Mastercard, JCB and other card organization security qualifications, can support the acceptance of domestic and foreign bank cards, has covered express logistics, shopping mall shopping guide sales, car store sales, tourism industry and other scenarios, to help industry customers digital operation, the current partners include Huawei, Honor, Xiaomi mobile phone, ideal car, etc.
If the merchant has an Android phone that supports NFC, we can directly turn the phone into a payment device to accept bank card transactions from foreign tourists and solve their payment problems for travel and consumption in China. The Guangdong-Hong Kong-Macao Greater Bay Area has a large number of foreign tourists, and their payment Xi is by card. If they spend in China, they need to convert to cash payment, or cooperate with our Chinese payment method. With mobile POS, foreign tourists only need to touch their bank cards to pay. The staff of Lakala mobile phone POS told reporters.
In addition, in the sales scenario of automobile 4S stores, the store may be equipped with several POS machines, but in the face of a large number of customers who come to the store every day to pay the final payment, the salesman may need to queue up if he wants to use the POS machine, which is more time-consuming. Now with mobile phone POS, it is equivalent to equipping all salesmen in the store with a payment device, and salesmen can collect money as long as they have mobile phones. At present, we are also actively connecting with the property, hotel and tourism industries, hoping to help these industries do digital service transformation in order to serve customers more quickly. The above-mentioned staff member further said.
Build a more open service platform
At the scene, Lakala staff also introduced to reporters its open service platform with digital payment as the core.
Our open platform is different from other platforms that provide some hardware products, we mainly export Lakala payment capabilities.
By cooperating with SaaS institutions, the platform provides a digital service ecosystem for tens of millions of merchants. The staff at the Lakala exhibition site said.
This platform aggregates our company's diversified products and core capabilities, and can provide one-stop access and capability output services for industry customers, platform customers, four-party organizations and SaaS developers, covering the consumer side, circulation side and supply side, flexibly combining services, providing customizable technical solutions, and further integrating the solutions of partners to provide a digital payment ecosystem for industrial digitalization. The above-mentioned staff member further introduced.
The relevant person in charge of the Lakala open platform said: "We have covered more than 50 sub-industries and joined hands with more than 100 SaaS service providers, such as gas stations, medical beauty industry, automotive industry and other consumer industries often have some special needs in payment, and we can now customize them." ”
In addition, other products exhibited by Lakala include the Lakala APP, a mobile store management tool that integrates wallet and account capabilities, aggregates various preferential activities, and integrates procurement and marketing functions; Provide stores with full-chain digital services, cloud supermarket, digital store digital operation platform, etc.
Wang Guoqiang, director and general manager of Lakala, said that Lakala is relying on these products and services to fully implement the digital strategy of "promoting digital payment, sharing digital technology, and realizing the value of data". "We hope that Lakala can become an important digital comprehensive solution service provider for small and medium-sized enterprises in China, and unite various forces in the market, whether it is SaaS service providers or financial institutions, to help merchants live better, climb the peak of digital industry development together, help build digital China, and serve the development of the real economy." He further stated.
Editor: He Shasha Proofreader: Zhai Jun).