A few days ago, on the first page of the woodpecker, I saw that there was a complaint entrance, and I didn't have any illusions, but I was idle, so I complained about the problem that the woodpecker sent a master to do window waterproofing half a month ago was too high, and the project was originally worth 1,000 yuan, charging 5,000 yuan. At that time, I was confused, so I paid, and only later did I know that my brain was in water and I was fooled. 20 minutes after the complaint, the headquarters of the woodpecker company called, briefly inquired about the situation, and then asked, is it okay to return two or two hundred yuan?I said, 200 don't need to be refunded, please have tea. She said, how much do you think should be refunded?I said 2000.
The next day, another staff called**, briefly understood the situation again, and then said that they accepted my complaint and confirmed the refund. 24 hours later, the bell on the mobile phone rang twice, and the refund of 2,000 yuan arrived.
This made me feel unexpectedly happy, not only to recover the loss, but more importantly, to feel the progress of society. It doesn't take much to say in between, it's simple, clear, and decisive. This gives me a revelation that if you are sure that your interests are being damaged, you can solve the problem through normal means. Of course, this may be just an isolated case.