Fujian Rule of Law News - Strait Rule of Law** December 21"I didn't expect to get 3 documents after only coming to the police station once, which is so convenient!On December 12, Ms. Lin, who lives in Tou Town, Lianjiang County, praised the effectiveness of Lianjiang's public security government service reform.
Ms. Lin said that because she accidentally lost her wallet, she also lost her ID card, driver's license, and driving license in her bag. I originally thought that I would have to go to the county several times to get all the lost documents, but I didn't expect that the "one-stop" comprehensive service window of the Zatou police station would be completed.
The "one-stop" comprehensive service window mentioned by Ms. Lin is a vivid practice of Lianjiang Public Security to continue to deepen the reform of "delegating power, delegating power, delegating power, and providing services", inheriting and carrying forward the fine style of "four grassroots units", and organically combining theme education with serving the people.
According to factors such as the demand for handling documents, traffic conditions, supporting services, and the living habits of the masses, the Lianjiang Public Security Brigade took the lead in selecting the two police stations with a large volume of traffic and entry and exit business in Tou and Mabi as the pilot units for the transformation of "one-stop" windows, and gradually promoted the construction of 14 central-type township police stations to build "one-stop" comprehensive service windows, so as to realize "one police officer" and "one window to do a good job".
Lianjiang County is surrounded by mountains and seas, and it takes more than an hour to go from remote towns to the county seat each way. "In the past, different types of police business windows were scattered, and the masses often had to go back and forth, but now 120 businesses in 4 categories of household administration, traffic management, public security, and entry and exit can be handled in one window, creating a '15-minute' service circle for the masses and realizing 'nearby office'. Qiu Qixiang, captain of the Lianjiang Public Security Legal Brigade, said.
In order to meet the diversified service needs of the masses more accurately and efficiently, Lianjiang Public Security included high-frequency matters in the first batch of "one-window service" implementation list, configured one machine with multi-functional hardware facilities, solved the problem of incompatibility of multiple business system equipment, and integrated portrait collection equipment in the office hall to achieve "one set of equipment, one collection, and sharing of all police types". At the same time, convenient service measures such as water dispensers, power banks, and emergency medicines have been added to the window to solve the "urgent needs" of the masses.
In order to comprehensively improve the operational ability of the people's police at the comprehensive window, the Lianjiang Public Security Bureau formulated a training plan, implemented a new model of on-the-job training, and at the same time adopted a variety of methods such as "old with new, one-to-one" pairing assistance, etc., organized monthly business training for the people's auxiliary police at the window, and reported and evaluated the assessment results, so that the job skills of the window police were upgraded from "specialty" to "general practice".
It is reported that since the operation of the "one-stop" comprehensive service window, Lianjiang Public Security has accepted a total of 1,589 businesses, including 258 first-class businesses by one person, which has saved a lot of time and cost for the masses and won the recognition and praise of the masses.
Reporter Chen Qinxiang Correspondent Sun Xinghui).