Understand the terms of the contract.
Before signing a contract with a training provider, it is important to read the terms of the contract carefully, especially those related to refunds. Clarify details such as the conditions for refunds so that you can protect yourself under the contract if needed.
Preserve evidence. During the training process, try to retain all evidence related to the training, which is crucial in possible disputes.
Know your rights.
Have a clear understanding of your consumer rights, such as the right to know, the right to choose, the right to refund, etc. When encountering unfair treatment, be able to clearly express your rights and demands.
Communicate ahead of time. If you have a need or concern about a refund before signing the contract, you can communicate with the training provider in advance to understand its refund policy and record it in the contract.
Prevent it in advance. In order to avoid the situation of non-refund, you can take some precautions, such as choosing a well-known and reputable training institution, or choosing a plan to try before you buy.
Seek third-party assistance.
If the training institution does not refund the fee, you can seek the assistance of the consumer association, the relevant regulatory authority or a lawyer to understand your rights and interests and take appropriate measures to protect your rights.