On December 8, the Municipal Data Resources Administration held the appointment ceremony of the first batch of "government service experience officers" and the first offline service experience activity, and 15 "government service experience officers" from different industries were officially hired. After the appointment ceremony, they walked into the municipal affairs service center, and as enterprises and the masses, they comprehensively experienced various government services in three ways: online, offline and special experience, and conducted a "comprehensive physical examination" of government services. Through the Anhui government service network and Anhui Shitong APP, experience whether the online service process is smooth and convenient, whether the online service method is easy to operate, and whether the elements of the service guide are complete. Supervise and experience the window setting, service process, environmental sanitation and work discipline of the staff in the lobby of the municipal affairs center and sub-center. And the city's government service "the first kilometer", government services "license-free", "one thing at a time" and other innovative achievements to understand and experience, and put forward opinions and suggestions.
Xia Qun said that by participating in this event, he felt the first-class business environment of Xuancheng. Wang Yuanyuan said that as a representative of the enterprise, he has felt the efficiency and convenience of government services in his daily business. "In the future, I will conscientiously perform the duties of a government service officer, put forward reasonable and actionable opinions and suggestions, and help optimize and improve government services. ”。The government service experience officer "experiences the process at the window." Cao Yihong, Government Service Section of the Municipal Data Resources Administration, introduced that the government service "experience officer" hired this time includes representatives of the Municipal People's Congress, members of the CPPCC, entrepreneurs, and representatives of the masses, who are not only the quality inspectors of government services, but also the spokespersons of the masses. Sun Jinping, deputy secretary-general of the municipal government and director of the Data Resources Bureau, said——。
I believe that through our joint efforts, we will understand the demands of the enterprise masses in a more timely and accurate manner, find problems and shortcomings more accurately and effectively, and more effectively promote the optimization of the government service environment. Netizen comments:1Netizen A believes that such an activity is very meaningful, which can directly understand the real situation of government services from the perspective of users, and provide more targeted improvement suggestions for **. 2.Netizen B said that the implementation of the government service experience officer system will help accelerate the reform and innovation of government services, improve service efficiency, and provide better services for enterprises and the masses. 3.Netizen C believes that the implementation of the government service experience officer system will stimulate the enthusiasm of the government affairs department, bring more intimate and thoughtful services, and provide a better experience for enterprises and the masses.
Summary: The appointment of the government service experience officer marks a new stage in the government service experience work, which will help to better understand the real feelings of market players on the government service environment, provide more targeted improvement suggestions for the government, improve the efficiency of government services, and optimize the government service environment.