As a payment tool in our daily life, POS machines sometimes have unreasonable deductions for some reasons. Recently, some netizens reported that their POS machine traffic fee was deducted 60 yuan, and they felt a little wronged and wanted to recover this fee. So, how do we recover the data transfer fees that have been deducted?
First of all, we need to understand the charges of the POS machine. Generally speaking, the traffic fee of the POS machine is deducted according to the traffic ** during use, and each ** has a corresponding traffic limit and fee. Additional charges may apply if the ** limit is exceeded. Therefore, if we are deducted 60 yuan for data transfer, we need to confirm whether we have exceeded the data limit or whether we have selected inappropriate data**.
If we confirm that we have not exceeded the data limit or have selected the appropriate data**, then we can contact the POS service provider for consultation and complaints. Generally speaking, POS service providers will record and explain the deduction in detail, and will also provide corresponding complaint channels and solutions. When complaining, we need to provide our POS machine number, transaction records, deduction vouchers and other evidence materials, so that the service provider can better understand the situation and give solutions.
If the service provider is unable to solve the problem, we can file a complaint and appeal with the relevant department. For example, consumer associations, industrial and commercial bureaus, and other departments can accept complaints and coordinate their resolution. When appealing, we need to provide sufficient evidence and materials, and explain our situation in detail, so that the relevant departments can better understand the situation and give corresponding solutions.
Finally, in order to avoid a similar situation from happening again, we need to do the following:
1.Carefully understand the charging situation and usage rules of the POS machine, and choose the appropriate traffic**.
2.Keep an eye on your transaction records and deductions at any time, and find and deal with exceptions in a timely manner.
3.When encountering problems, keep calm and actively contact the service provider and relevant departments for consultation and handling.
In short, POS machines, as a payment tool in our daily life, may encounter various problems in the process of use. If we encounter unreasonable deductions, we must deal with them in a timely manner and actively protect our legitimate rights and interests. At the same time, we also need to carefully understand the rules and charges of POS machines, and do a good job in daily management and maintenance to avoid unnecessary losses and risks.