With the passage of time, property fees have become an increasingly heavy burden on people, which has aroused widespread concern in society. However, the quality of property services is uneven, which brings many troubles to residents' lives. Why has property fees become a pain point for ordinary people?Experts reveal the harmful behavior of the property and take you to understand the truth one by one.
1. The burden of property fees is increasing year by year, causing heated discussions in the society.
According to data released by the China Index Academy, the average monthly property fee expenditure of urban residents in China has reached 300 yuan, compared with only about 100 yuan ten years ago. The continuous increase in this number has made many ordinary people feel a heavy burden. However, the improvement of property service quality has been sluggish. According to the survey, nearly 60% of the respondents believe that the property service does not meet expectations, and 40% of the respondents are dissatisfied with the property service. So, where is the strata fee going?
2. Revealing the secret of property behavior: the harm is huge and shocking.
1.The shared area is greasy.
According to the statistics of the China Consumers' Association, in recent years, complaints about the shared area have accounted for 40% of the total property complaints. Some property management companies seek ill-gotten gains by inflating the shared area. A well-known property management company was once arrested for increasing the area in the public area, causing each owner to pay thousands of yuan more in property fees.
2.The service is not in place.
In real life, it is not uncommon for property services to be inadequate. Problems such as untimely garbage disposal, lax security measures, and untimely maintenance of facilities and equipment abound. According to a survey conducted by the China Index Academy, nearly half of the respondents said that property services were not in place, which affected the quality of life.
3.Charges are not transparent.
Many property management companies have the phenomenon of opaque fees, do not charge fees in accordance with the contract, and even increase the charging items without permission. Some property management companies also delay and refuse to provide a detailed list of fees for various reasons, making it impossible for owners to supervise.
4.Monopoly operation.
In some communities, property companies are suspected of monopolistic operations, such as monopolizing parking spaces and convenience stores in the community. This not only leads to an increase in the cost of living for owners, but also limits competition in the market.
Third, the way to solve: strengthen supervision and improve service quality.
1.Improve laws and regulations and increase penalties.
*The department should strengthen the supervision of property companies, improve relevant laws and regulations, and impose severe penalties on violations of laws and regulations. If the shared area is inflated, the fees are not transparent, etc., they should be severely punished.
2.Improve the quality of property services.
Property companies should continuously improve service quality and improve the satisfaction of owners. Such as carrying out training to improve the service level of employees;Strengthen the maintenance of facilities and equipment to ensure the living needs of owners.
3.Enhance owner engagement.
Encourage property owners to participate in the management of property management companies and play the role of owners' committees. Through joint participation, improve the quality of property services and safeguard the rights and interests of owners.
The heavy burden of property fees has become a hot issue of social concern. Only by uncovering the shady curtain of property behavior can the owners truly enjoy high-quality services. Let us work together to promote the healthy development of the property industry and create a livable living environment for the people.