Home AC charging pile as.
One of the important ways to recharge the energy of electric vehicles.
It has been loved by many new energy vehicle owners.
Although it has the advantages of low charging cost and convenient charging.
But in the process of high-frequency use.
Inevitably, there will be some "hiccups".
Today, Xiaoxing listed home charging piles
3 common "failures" and how to deal with them
Star friends with home charging piles installed in front of the screen.
Take a look at it in case you need it
Lock guns
I believe that many star friends in front of the screen have more or less encountered the situation of "after charging, I found that the charging gun cannot be pulled out", in this case, we must not forcibly pull out the gun, so as not to be injured due to inertia. Different from the situation of "gun lock car" of DC charging piles in public stations, most of the home charging piles are AC charging piles, and the charging gun itself does not have a locking device, which belongs to the "car lock gun".
The solution is also very simple, in the case of confirming that the charging pile has finished charging, star friends can "unlock the door - lock the door - unlock the door again", and then draw the gun again. If you still can't unlock it, you can contact the 4S store to get the emergency unlocking method of the vehicle.
Offline
In addition to the "lock gun", the "offline" charging pile is also one of the common problems encountered in the use of home charging piles.
Although the charging pile of Star Charging not only supports card swiping and code scanning, but also realizes remote control through the Star Charging APP, real-time view of charging progress and charging status, and starts and stops charging.
However, if the communication signal of the location of the charging pile is weak, it will cause the Star Charging Cloud Platform to be unable to communicate with the charging pile for mutual communication, and the cloud platform will judge that the charging pile is offline, resulting in Star Friends being unable to remotely control the charging pile for charging through the Star Charging APP.
Faced with such a situation,Star friends can use the charging card given with the pile to charge, and at the same time, contact the local network operatorCarry out feedback on signal problems, wait for professionals to return to deal with them, and enhance the communication signal.
Grounding
In addition to the above two situations, some star friends may also encounter the problem of "ground failure" of the charging pile. Many star friends may wonder: "What is grounding, why is grounding?""In short, grounding is to connect a certain part of the equipment with the earth through the grounding device to reduce the risk of injury to people or equipment due to leakage, short circuit, lightning strikes, etc.
Charging piles are electrical equipment, and grounding is a very important and necessary safety measure. In terms of national standards, it is also required that the charging pile needs to maintain the state of grounding detection during the charging process, and when there is a problem with the grounding, it is necessary to quickly cut off the power supply to stop charging. Therefore, when there is a grounding problem with the charging pile, it will definitely not be able to continue charging.
Star friends can use a multimeter or have the property electrician take measurements. In general, the voltage of the live wire to the neutral wire and the ground wire is between 220-250V
If the voltage of the live wire to the ground is 0V, we can judge that the ground wire is disconnected.
If the voltage of the live wire to the ground wire is low, and the voltage of the live wire to the neutral wire is between 220-250V, it can be judged that the ground resistance of the ground wire is too large, or the ground wire has poor contact.
If the neutral line voltage to ground is greater than 70V,There may be a problem with the power input line. At this time, it is necessary to ask the property electrician or charging pile installer to assist in the rectification of the ground wire and power input line. If the grounding problem still exists after rectification, you need to contact the official after-sales service of Star Charging for further diagnosis.
The above is the home charging pile.
3 common faults and solutions.
All of you have understood
In front of the screen, what other problems have you encountered?
And what are the tips for coping?
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