On January 9, in DingTalk 75At the product launch conference, DingTalk officially released the AI assistant product co-created based on the needs of 700,000 enterprises, which further lowered the threshold for the use of AI and allowed everyone to create AI assistants.
DingTalk 75. Launched a new intelligent product - AI assistant, which is the actual implementation of AI agent. The DingTalk AI assistant has the ability to perceive, remember, plan and act, and more importantly, it has the ability to perform tasks across applications, which can be seamlessly combined with a wealth of third-party applications and enterprise-built applications on DingTalk.
Currently, users can click on the magic wand in the upper right corner of the DingTalk home screen to invoke the AI assistant. It can summarize information, write work summaries, write documents, etc., and users can also ask AI assistants to open DingTalk projection, brain map, whiteboard and other functions through dialogue, or set personalized call ringtones, call posters, etc., to achieve one-click appeal of more than 30 high-frequency functions, so that every user is no longer anxious because they can't find the entrance, and using DingTalk becomes easier.
DingTalk AI assistants are divided into enterprise AI assistants and personal AI assistants. Users can create personalized AI assistants with one click on the AI assistant page, such as personal work AI assistants, travel AI assistants, information AI assistants, etcEnterprises can also make full use of the knowledge base and business data accumulated by the enterprise, and carry out data analysis and insight in a conversational manner after obtaining authorization, and create the company's recruitment AI assistant, financial AI assistant, and report AI assistant.
The AI assistant also has the ability to perform tasks across the system, and even it can connect with various third-party apps such as **, information, and e-commerce outside DingTalk with the help of open interfaces. For example, a travel AI assistant created by a company can complete travel booking flights, hotels, and itinerary arrangements on third-party platforms according to instructions.
Ye Jun, President of DingTalk, announced that by the end of 2023, the number of DingTalk users will reach 700 million, the number of enterprise organizations will reach 25 million, and the number of software paying enterprises will reach 120,000. He said that as the AIGC wave enters productivity and application scenarios, AI agent has become the best AI application entrance at present, and DingTalk's goal is to become a low-threshold, high-frequency and open AI assistant platform. In the next three years, 10 million AI assistants will be generated on DingTalk.
On the same day, DingTalk announced for the first time cooperation with Microsoft China, Xiaoice, Good Future and other companies. Microsoft 365, which is based on Microsoft technology and operated by VNET, has been integrated with DingTalk at the product level to enhance the value of DingTalk's new office suiteXiaoice digital human has been connected to DingTalk, which supports users to customize digital humans in DingTalk with one click, create and publish digital humans**;Xueersi and DingTalk will focus on the home learning scene and launch the DingTalk Xueersi learning machine version;Tongyi Qianwen is connected to the DingTalk service account, which will provide generative AI capabilities in various modalities such as Wensheng text, Wensheng diagram, voice interaction, and image understanding.
According to public information, in April 2023, DingTalk announced the access to the Tongyi Qianwen model and started a comprehensive intelligent strategy. In August, DingTalk opened the AI PaaS to ecosystem partners and customers, using large models to help the ecosystem remake products. Up to now, DingTalk has completed the AI transformation of its own products, and 700,000 enterprises have actually used it.
At the same time, in August 2023, Alibaba Group made it clear that DingTalk will accelerate its incubation as an independent business. Starting from the second fiscal quarter of 2023, Alibaba Group will reclassify the revenue of its DingTalk business from Cloud Intelligence Group to "all others".
In November 2023, Wu Yongming, CEO of Alibaba Group, announced the first batch of four strategic-level innovative businesses, and DingTalk was among them. Wu Yongming said, "Because of the advent of the AI era, DingTalk has gained unprecedented imagination. Every person and enterprise will have a personalized intelligent assistant, and DingTalk is expected to be the best AI intelligent assistant platform. ”
According to Alibaba's financial report for the second quarter of fiscal year 2024, as of September 30, 2023, the number of paying enterprise customers of DingTalk reached 100,000, a year-on-year increase of about 40%.
*: Global Network.