With the improvement of the living standards of Chinese residents, people's demand for a high-quality living environment is growing. In the cold north, heating is one of the most important factors affecting the quality of life. However, over the years, the heating problems of residents in the northern region have emerged one after another, and problems such as heating quality, heating costs, and heating pipe networks have frequently caused public criticism. The remarks of some experts have added fuel to the fire and aroused strong dissatisfaction among the masses. This article analyzes the nature of the heating problem by analyzing the recent controversial expert rhetoric, and makes recommendations for improving the heating system to safeguard the basic rights of the general population.
First, the data behind the heating problem
With the implementation of policies such as "coal-to-gas" and "central heating", the problem of indoor heating in northern China in winter has increased year by year. According to a survey by relevant departments, in the past three years, more than sixty percent of residents have a negative evaluation of heating quality. In 2021 alone, more than 15 million rural and urban residents reported inadequate indoor heating, causing respiratory illnesses among many elderly people and children. Experts point out that the quality of heating directly affects the health of residents, and if the problem is not effectively solved, the consequences are unimaginable.
Second, the experts' remarks aroused the indignation of the masses
A few days ago, the chief engineer of the Shaanxi Weinan Housing and Urban-Rural Development Bureau issued a statement on the current heating problem, saying that the purpose of heating "is not to make everyone feel hot, mainly to make everyone not cold, and the state stipulates that 18 degrees Celsius indoors is up to standard." The remarks immediately sparked a huge controversy online, with most netizens expressing strong dissatisfaction and ridicule. Someone even questioned the expert: "Then we pay the heating bill just to barely freeze to death?"”
3. Biased values behind experts' remarks
Objectively, the expert's remarks are not completely wrong, according to national standards, a room temperature of 18 degrees Celsius is indeed within the safe range of diseases such as wind chill and hand and foot disease. However, his view reflects an overly utilitarian value orientation, which regards heating only as a means to prevent frostbite in the human body, and ignores the important role of heating in meeting the needs of residents at a higher level of life. It is no wonder that this view is detached from reality, and it is no wonder that it has aroused public disgust.
Fourth, improve heating and effectively protect rights
In view of the severity of the current heating problem, it is recommended that the relevant departments start from the following aspects to effectively safeguard the heating rights and interests of the majority of residents:
1. Increase investment in the construction of heating system. Improve the pipe network facilities to ensure the stability of the heating source, so that residents can truly enjoy the benefits of heating.
2. Strengthen supervision and crack down on the chaos in the collection of heating fees. Prevent heating enterprises from taking the opportunity to raise money and make money.
3. Intensify publicity, guide residents to save energy, popularize relevant heating knowledge, and enhance the public's understanding and support for policies.
4. Encourage residents to actively supervise, reflect on heating problems in a timely manner, form a joint force of enterprises, enterprises and the public, and jointly promote the progress of heating.
Some netizens said that the experts' remarks are not unreasonable, and the heating costs are indeed facing cost pressure. But when we pay a fee, we also deserve the right quality of service, which is the basic principle of fair trade. Some netizens also said that improving the heating system requires many efforts, and heating companies should not be blamed alone. Residents should also use energy sparingly, providing support and understanding.
Some netizens said that under the current situation, it is indeed difficult to solve the heating problem in an all-round way. However, as a basic livelihood, heating is a matter of concern to thousands of households. It is hoped that the relevant departments will intensify their work so that the public can obtain greater benefits.
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