Today, I went to the bank to deposit 1 million cash, took out a bundle of cash from my bag, and the window staff asked me about the money. I refused to answer and asked rhetorically, where did I get my money, and did it have anything to do with you?
I said, I don't know where the money came from. The staff smiled and said, you don't know, I don't know if I can't save it for you.
The staff pointed to the monitoring and said, if you don't tell the money, we can't save money for you, this is the new rule.
I'm inexplicable, and a little irritable, my own money, why tell you about the money.
After a while, the manager came and asked me not to be angry, saying that it was just their workflow and it was to prevent unnecessary things from happening.
I'm weird, asking about the money can prevent things from happening.
I said, this is the money my dad gave me.
The manager said, "That's it, it's okay."
I asked rhetorically, "Are you going to ask my father what he did anymore?".
The manager said there was no need. You just have to say the ** of the money.
I said, isn't that an obvious formality?
I felt very uncomfortable in my heart. I just want to save money, I should get a convenient and fast handling service, why bother with the money?I just want to keep my money in the bank, and that's too much, isn't it?
Procedure!Everything is a procedure, everything is a regulation!Isn't this the new real formalism?
Suddenly, I remembered the trouble of making up my mother's salary card, and I was angry.
Last week, my mother's salary card was demagnetized and she had to go to the bank to reapply for it.
I have forgotten that the last time was a few years ago, I just remember that I didn't go to the counter, the lobby manager took me directly to a machine, I showed a valid ID, and it was made up in two minutes.
Not this time, you need to bring a valid certificate in person, and the bank has real-name authentication.
My mother is in her 70s, her health is not very good, she can walk with her face up, her ears are a little deaf, and her hands are not too flexible.
It took us a lot of time to get from home to the bank hall.
I had to be by my side all the time during the formalities. The teller said I could answer my mother's questions and asked me to stay out of sight of the surveillance or they would be punished.
The teller asked my mother if I used this card for my own use, but my mother couldn't hear it clearly, and I said that it was for my own use.
The teller said, sir, this is not a question for you to answer, for your mother to answer.
I leaned into my mother's ear and said to her, "You answer yes." The mother shouted "yes" to the teller.
The teller was impatient and said what are you doing so loudly?It's not that I can't hear it.
I said, the old man's hearing is not good, what's wrong with being louder?
The teller muttered, reluctantly, and asked the mother to sign.
It was not convenient for my mother to write at all, so I wanted to sign on my behalf, but the teller said no. After just a few words, the mother signed for more than 20 minutes, and the teller at the bank was very impatient.
I said, the old man is in a special situation, you can't go down the green channel?Can the hospital still sign on behalf of you?
The teller said, "That's not going to work, it's a matter of procedure." I can only smile wryly, what kind of service is this?
We finally got to the next step, and we also need to carry out mobile phone real-name authentication. This has never been done before.
My mother's mobile phone is not used often, so I leave it at home. There was no way, I went to drive home again to get my phone. That's it, the morning is not finished.
We brought a mobile phone in the afternoon, and after the real-name authentication of the mobile phone, the teller said that we also needed the original household registration book of the mother.
I said, "Then why didn't you say it earlier?"The household registration book is still at home, and I have to go back to get it again.
The teller said that this is also a new regulation, and besides, the system has not come to that far, and I don't know if I need a household registration book. If you don't provide your household registration book, the system can't pass the review, and we can't do anything.
I was so angry that I wanted to smash the counter. A simple card replacement business can be solved in two or three minutes. My mother and I made three trips, which took about three or four hours, and four or five trips to the bank.
And the bank's reply was simply "work needs".
How ridiculous!Such a simple question, with so many programs, I am really convinced.
Instead of doing those redundant, useless, and formalistic things, it is better to spend more effort on serving with heart.
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