In 2021, Atlassian's Jira Confluence and other series of products will be completely discontinued for Server (on-premise, on-premise), and will be discontinued in February 2024, and Server customers will have to migrate to Cloud or Data Center. The "forced cloud migration" not only doubled the subscription cost of domestic enterprises, but also brought huge data security risks.
At the same time, in recent years, China has incorporated information and innovation into the national strategy, and put forward the development plan of "2 8 N" to accelerate the establishment of a security-based localization IT underlying architecture and ecosystem, and the information and innovation industry chain has risen rapidly under the policy driveMany domestic application software has the strength to compete with international giants.
In this context, a large number of Chinese companies have begun to seek local software with a more suitable functional experience, security and cost-effectivenessONES is a leading professional R&D management platform in ChinaAt present, it has been adapted to the adaptation of basic software and hardware such as Kunpeng CPU, Feiteng CPU, Galaxy Kirin Operating System, Kylin Xin'an Operating System, UnionTech Operating System, Dragon Lizard Operating System, OpenEuler Operating System, Dameng Database, etc., to ensure product safety, compliance, and independent controllability. With its technical expertise and service capabilities, ONES has helped many mid-to-large enterprises efficiently complete a seamless replacement from Jira Confluence to ONES.
This article will focus on the migration practices of a well-known cloud computing giantLearn more about how ONES helped the company migrate Jira Confluence data to a team of 8,000 people on the scale of terabytesAnd in the whole group to promote the implementation in an all-round way, to achieve the project management and knowledge management system from usable to easy to use leap.
1. Customer profile and migration background
The company is the leading benchmark manufacturer in China's cloud computing marketIn order to accelerate technological upgrading and consolidate large-scale competitive advantages, the company has always attached great importance to the standardization and efficiency of R&D management. In addition, all business departments, including the R&D team, have knowledge management needs such as document collaboration, knowledge base precipitation, and weekly report management.
Previously, the company's various business units lacked a unified project and knowledge management platform, and the data was fragmented from each other, which made management difficult and collaboration not smooth. In order to improve the efficiency and refinement of the group's R&D management and knowledge managementMeet the business requirements of the rapid development of global teams, while achieving security compliance, cost reduction and efficiency increaseThe company decided to move out of Jira and Confluence.
After evaluating the product matching, ease of operation, service professionalism, data migration capability, and system security performance of domestic manufacturers, the company finally chose to switch to ONES
2. Migration demands and migration results
Data migration is a tedious and complex project. 5 years of deep use,As a result, the company has accumulated a large amount of historical data on Jira and Confluence. The migration process is rightMigration speed, migration quality, system performance, compatibility, and storage spaceThe mixing of different versions further increases the complexity of migration.
Based on the company's migration demands and pain points. ONES has developed a full-process solution covering scheme design, system deployment, data migration, and training and promotionA professional pre-sales consultation, implementation and deployment, and after-sales service team have been set up, helping the company complete a comprehensive switch of Jira&Confluence system data, plug-ins, and macros. The specific results are as follows:
Migrate terabytes of data scattered across 5 systems, 6 versions, and tons to ONES;
Combined with enterprise use scenarios, overcome many technical problems and ensure business continuity to the greatest extent
Help a group of 8,000 people who have been using Jira Confluence for 5 years efficiently get started with the new system
During the test migration and official migration, the system is ensured to run safely, stably and smoothly.
3. ONES Data Migration Solution
This scenario will start with:System deployment, scheme design, scope confirmation, process implementation, data validation, and training and promotionStarting from the six key points, we will introduce the company's best practices for data migration.
01 Pre-migration: System deployment and solution design
Data migration is a key part of system implementation, and the success or failure of migration is determined by early deployment and solution design based on actual requirements. At this stage, ONES had in-depth communication with the company and finally planned the most feasible migration plan.
(1) Migration environment deployment
In order to ensure the security and controllability of the migration, ONES has formulated a high-availability solution based on private deployment from the aspects of data security, data backup, and system testing to ensure that the software and hardware environment enters the best state and ensure the smooth migration.
Data Security: Escort data security through policies such as system security scanning, abnormal behavior monitoring, and basic security audit
Data backup: Ensure that you can receive alarm notifications and data recovery in the event of catastrophic corruption, without worrying about data loss or corruption
System testing: Organized multiple rounds of stress tests and high availability tests to identify performance bottlenecks under high concurrency and reduce potential migration risks.
In addition, ONES has achieved more flexible system integration and system configuration for the company's actual use requirements
System integration: Connects ONES with third-party account systems such as DDP data platform, WeCom, and SSO single sign-on to improve the integration between systems
System configurationOn the one hand, relying on the ability of multi-team management, the group and its subsidiaries can not only achieve platform unification, but also ensure data isolationOn the other hand, combined with the company's management norms, ONES configured differentiated permissions, processes, project templates, etc., to ensure that it was ready to use.
Requirements gathering and scheme design
After the deployment is complete, the data migration process begins. ONES evaluated the company in detail for Jira and ConfluenceUsage, environment configurationand other information, and on the tubeManagement side, business side and core departmentsTargeted research was conducted on the usage habits and migration requirements. After several rounds of opinion collection and negotiation and comparison, ONES planned the migration method, estimated time, and migration effect, and output a migration plan based on mutual approval.
02 Migrating: Scope confirmation and migration implementation
Following the migration plan, ONES completed the full replacement of Jira and Confluence in an orderly manner. During the migration processONES tracks migrations in real time to identify risks and respond to issues in a timely mannerThrough daily meetings, weekly meetings, bi-weekly meetings and other communication mechanisms, we synchronize the latest progress with the person in charge of the company.
Confirm the migration scope.
Through the analysis of the company's historical data, ONES found that a significant proportion of the projects and spaces were duplicated, inactive for a long time, and had no follow-up value. As a result, the company has comprehensively collected the data needs of users within the department through representatives of various business unitsRemove redundant data that doesn't need to be migrated from the inventoryto improve the efficiency and effectiveness of migration.
Pilot project migration
After the packet range is confirmed, the company doesOne or two representative projects were selected from each business unit(e.g., high-frequency use, page content), in advancePilot walkthroughsOn the one hand, verify the feasibility of the migration plan, and on the other hand, familiarize yourself with the migration process, evaluate the migration effect, and prepare for the official migration.
Pre-production environment import validation
Before the actual migration, ONES also organized a round of pre-production environment import and passed the testPre-production environmentcan identify issues early and reduce migration risks.
In addition to that, onesIn the case of import exceptions, an emergency plan was prepared in advanceto effectively avoid data loss and data corruption, and ensure that the migration is foolproof.
Migrate data in batches
Once the data has been fully validated, the migration begins. Due to the large amount of data to be migrated, in order to ensure the normal operation of the business to the greatest extent, ONES completes the data migration in batches.
In the process, ONES sorted out a list of two stages: pre-import and post-importMigration checklistto provide clear and friendly operation guidance for the company's administrators and users, and minimize the probability of misoperation. After each batch of migration is completed, the issues to be improved are identified and optimized in the next batch of migration.
03 Post-migration: Data validation and training promotion
Data validation.
Data quality assurance is also an integral part of data migration, and ONES and the company have completed the acceptance processReview the effectiveness of data migrationto confirm that the data is accurate, complete, and consistent, and repair and adjust the problem in a timely manner to avoid the impact on the business.
(2) Training and promotion
In order to promote the large-scale implementation of ONES in the company, ONES is formulated for administrators and usersScenario-based training and promotion strategiesto help the whole group remove obstacles to use and get started quickly:
Organize internal training: Including 10 system operation trainings, best practice sharing, Q&A of popular questions, and explanations of the differences between ONES and Jira&Confluence, etc., so that everyone will not only use it, but also be willing to use it actively.
The Customer Success team is continuously servedAfter the completion of the migration project, ONES will continue to provide timely and efficient after-sales service and efficiently respond to the needs and problems in the process of use.
Fourth, customer evaluation
After the data migration was completed, the head of the company said:
From solution design, implementation and deployment to product training and promotion, ONES provides a complete set of data migration solutions based on our pain points and needs, overcoming difficulties and making special breakthroughs in a limited time, helping the entire group successfully complete the migration of massive Jira&Confluence historical data. Whether it's product capabilities or the professionalism of the team's services, ONES is trustworthy!