Liu Qiangdong responded to employees' concerns internally: JD must change, I will not lie flat.
Liu Qiangdong, the founder and chairman of JD.com's board of directors, recently replied to employee comments on the company's internal **, saying that JD.com must change, otherwise there will be no way forward. He admits that the problems faced by the company are mainly caused by his mismanagement, but he also said that he will not respond passively in addition to self-blame, but hopes that all employees will not "lie flat".
I believe that we will definitely come out of the trough. Any person or company will go through several peaks and valleys to achieve greatness. Liu Qiangdong encouraged employees in his reply. He also admits that the organization has become large, bloated and inefficient, and that it will take time to change that.
Previously, a JD operator published a long article on the intranet, pointing out some of the company's current problems, involving the complex mechanism, insufficient planning of platform promotions, insufficient support for POP merchants, and the need for full implementation of the low-price mentality. This article attracted Liu Qiangdong's attention and response.
Liu Qiangdong said bluntly internally, pointing out that many people talk about innovation verbally, but they just plagiarize and follow others. His remarks show a clear understanding of the company's current situation, and at the same time convey a positive degree of improvement.
This open way of communication shows that Liu Qiangdong attaches great importance to the opinions of employees, and also shows his firm confidence in the direction of the company's development. At a time of change and challenge, Liu Qiangdong encouraged all employees to face problems positively and work together to promote JD.com towards a better future. This internal response has also served as an encouragement and motivation, giving employees more confidence and motivation to tackle challenges and contribute to the company's change and progress.