Soft lighting, fresh greenery, smiling staff ......Walking into the happy community, it exudes vigorous vitality and the warmth of home everywhere. Different from the traditional community service hall, the layout of the traditional hall of "separate windows and separate lines" has been abolished, and the service desk facing the gate is a "one-stop" service desk with neatly dressed staff to handle all matters related to residents. At the same time, it is equipped with two general social workers, who provide shoulder-to-shoulder services to understand the needs of residents face-to-face, and realize the "zero distance" of government services with convenient, efficient, intelligent and humanized services.
In the past, the people need to go to the designated unit to do some specific things, in order to let the people run away less, our happy community has adjusted the service function of the service hall, and the 174 businesses handled in the government affairs hall in the past are included in the scope of our community's business. The functions of the community are becoming more and more comprehensive, the people's sense of happiness is getting stronger and stronger, and the satisfaction of the people is the driving force for us to continue to provide better and better services. Li Ying, Secretary of the Party Branch and Director of the Happy Community of Fuqiang Street, Lishu County, told reporters.
The fully upgraded community government service station will deliver services to the residents' "doorstep", and the government affairs "complex" with one-window acceptance and departmental linkage has brought a new service experience to the people in the jurisdiction, so that the people with service needs can enjoy high-quality, convenient and efficient government services at the "doorstep", and the 179 businesses handled in the government affairs hall in the past can now be "completed at high speed" in the happy community.
It's so convenient for the community to do anything now, I used to have to run to the government affairs hall, but now I go downstairs, and I can do anything at home, especially for the elderly like us, I don't have to run so far to pay the fees or something, but it's really good!Wang Damiang, a resident of the community, said.
Reporter's Notes" makes the community feel like home It can't just be a slogan.
In the construction of comprehensive service facilities in urban and rural communities, the happy community has built the office hall into a place that is very close to the community residents, and the warmth of home makes people feel emotional.
Where does this kind of proximity to the people come from, the reporter thinks, first of all, the role positioning, the community no longer exists as an office, but as a provider of community services;The second is the innovation of service methods, starting from the needs of residents, the community has tailored a variety of intimate services. It is these intimate services that make residents feel the warmth of the community.
Let the community be as warm as home, not just a slogan, the happy community comprehensive service body provides us with a model, we look forward to more communities can work hard to create a comprehensive service body that is in line with the actual community and allows residents to take the initiative to get close.
*: Transferred to the hometown of pear tree.
Editor in charge: Chi Ruibing.