In the smartphone market, every brand has its own unique charm and appeal. As a brand that focuses on product power and consumer experience, the realme GT5 Pro has attracted much attention in the market. However, a recent news about the Realme GT5 Pro has made people feel more good about the brand. After buying this highly anticipated new machine, some users listened to some unprofessional suggestions on the Internet and tried to remove the logo behind the fuselage, but the result was that the fuselage was "disfigured".
However, this unfortunate incident won unanimous praise from netizens because of the positive response and humanized handling of Xu Qi, the product manager of Realme. It is reported that after buying the realme GT5 Pro, this user tried to remove it with a frustration knife because he was not satisfied with the logo behind the fuselage. However, due to the lack of professional knowledge and operational experience, the result not only did not succeed in removing the logo, but instead marked the back cover of the plain leather beyond recognition.
In the face of such a "tragic situation", the user was very frustrated, so he posted the matter on the social ** platform, and netizens directly @ Xu Qi, the product manager of the real me. After Xu Qi learned of this, he quickly responded. He first got in touch with the user through the social ** platform, learned the details of the matter, and said that he would solve the problem as soon as possible. Subsequently, Xu Qi contacted the realme customer service team and replaced the user with a brand-new realme GT5 Pro for free.
This humanized way of dealing with it has won praise and praise from netizens. Some netizens said: "Xu Qi is very patterned and has a very correct understanding of brand building. I should be proud to have such a product manager!Another netizen commented: "The attitude of the real self towards consumers is impressive, and such a service makes people feel warm." ”
Xu Qi also explained: "In fact, the position of the logo has been inherited from the design of the first generation of master editions, because it is the position of the heart, and it is the only position where you can see the logo when you hit **, there is its design concept and meaning in it, there is no need to remove it." He said that the realme brand has been committed to creating high-quality, cost-effective products to meet the needs of consumers.
Although this incident is an isolated case, it also reflects the seriousness of the real self in dealing with consumer problems and the efficiency of solving problems. It is understood that the new generation of realme GT5 Pro has excellent performance in terms of design, hardware configuration and functional experience. It adopts a classic and atmospheric design style, with excellent hardware configuration, a superb display screen with a peak brightness of up to 4500nit, and Qualcomm's latest generation Snapdragon 8 Gen3 flagship chip.
Built-in 5400mAh large-capacity battery and support 100W super fast charging and other powerful functions. At the same time, it is also blessed with a 50MP triple camera system and high-end image configurations such as IMX890 periscope telephoto, bringing users an excellent photo experience. The price is also quite affordable, starting at 3399 yuan, and the ROM storage space starts at 256GB. Compared with the overall price of competitors, this model is very competitive.
With such a high-end hardware configuration, such a price is quite cost-effective. This is also one of the goals that the realme brand has been pursuing: so that more people can enjoy high-quality, cost-effective products. Through this incident, Realme's serious attitude towards consumers and its high efficiency in solving problems have won wide acclaim. This also reflects that the realme brand always puts the needs and experience of consumers first while creating high-quality and cost-effective products. Such a brand concept and service attitude are worthy of learning from other friends Xi business.
Between the topics of pen song technology, the exquisite comments are here:
The warm winter good things award was opened, dropping 1300, and the Apple iPhone 14 dropped to 4699 freezing price, becoming a "fragrant bait".