The status of the card is usually due to an abnormality in the account, which may be due to an overdraft, freeze or other reason. If the status of your card changes to Charge-only and non-payment, we recommend that you take the following actions immediately:
1.*Contact the bank**: The first step is to contact the bank in time to understand the specific reason for the abnormal account status, which can be consulted through the bank's customer service**, online banking or at the bank counter. The bank staff will inform you of the specific reason for the account anomaly.
2.*Handling Exceptions**: Based on the information provided by the bank, deal with the issues that caused the account to be abnormal. If it is an abnormality caused by an overdraft, the overdraft amount needs to be made upIf there are other reasons, talk to the bank staff about the specific steps that need to be taken.
3.*Lifting the restriction**: According to the requirements and guidelines of the bank, actively take measures to remove the abnormal status of the account, and it may be necessary to provide relevant materials or perform other operations.
4.*Prevent risks**: While dealing with account abnormalities, you should also pay attention to checking account security risks to ensure the safety of account funds. You can change your online banking password, payment password, etc., and pay attention to the movement of funds in your account.
In general, in the case of a bank card status that only receives but does not pay, it is key to communicate with the bank in a timely manner, deal with the abnormal situation, and ensure the security of the account. If the situation is complicated or cannot be resolved, it is advisable to seek help from bank staff or seek professional help as soon as possible.