In recent years, in the face of century-old changes and structural changes in the automotive industry, the transformation of the automotive industry covering research, production, supply, sales and service is advancing in depth. Especially in the automotive service track, many leading brands have increased investment in the construction of the brand ecosystem, and the industry leader Lianzhong Youche adheres to the user-centric, fully demonstrating the platform's all-round full-link service advantages. From offline outlets to online WeChat exclusive customer service, APP and other channels, Lianzhong Ucar has not only built a diversified and integrated industry ecology, but also built a one-stop automotive service platform for users in all scenarios with a first-class service network.
As a well-known brand deeply engaged in the field of second-hand car services, Lianzhong Ucar relies on the direct development model to provide comprehensive derivative services to auto dealers and consumers. Since its establishment, the brand has attached great importance to the construction of risk control and has won the authoritative endorsement of many well-known financial institutions. At the same time, Lianzhong Ucar closely follows the development trend of the market and industry, and continuously realizes the extension and upgrading of the business chain around the creation of the whole industry chain service model of "finance + car ecology". At present, Lianzhong Youche's comprehensive automotive service business has covered multiple sectors such as auto financial leasing services, auto insurance, second-hand car trading, and auto aftermarket services.
Adhering to the corporate mission of "making it easier to buy a car and making it better to use a car", Lianzhong has always put the interests of users and their rights and interests in the first place in the process of participating in market competition. Especially in terms of attaching importance to the operation and management of the whole life cycle of consumers, Lianzhong UCAR spares no effort in innovation and upgrading. Taking the customer service network system of Lianzhong Ucar as an example, it ensures that the whole line is smooth from Monday to Sunday, and can solve users' difficult problems and service needs at any time. At the same time, in response to the increasing demands of users for online services in recent years, Lianzhong Ucar has continuously upgraded its first-class service system, and the exclusive customer service of WeCom can solve various businesses such as bill inquiry, mortgage release application, and insurance claim settlement in one stop, which greatly shortens the service docking time and makes the user experience more convenient and efficient.
The construction of the market network system and the upgrading and improvement of the service ecology require persistent investment, which puts forward high requirements for the comprehensive strength of the automotive service industry. Since 2017, Lianzhong UCAR has successively received strategic investment from well-known venture capital institutions such as Galaxy Hongsheng-Hongtai**, Huaying Capital, and Paipai Loan, and the company has also relied on strong capital and high-quality services to continuously expand the market. At present, Lianzhong UCAR's business covers all regions in China except **, Hong Kong, Macao and Taiwan, covering more than 300 cities across the country. The perfect market network system layout can provide high-standard service guarantee, omni-channel customized solutions, and fully meet the needs of car owners. On this basis, Lianzhong Ucar is also committed to becoming a trustworthy automotive service platform for consumers, and is fully relying on the core advantages and capabilities of the platform, working with partners to improve omni-channel efficiency, adhere to the user-centric, jointly build a full-cycle automotive service capability system, and create a sustainable automotive service ecosystem.