With the continuous development of hotel business, efficient maintenance management has become an important part of hotel operation. The hotel repair system came into being, providing a convenient repair process and maintenance management tools for the hotel. Jade Bird will introduce the definition and functional characteristics of the hotel repair system.
The hotel repair system is a small program based on the SaaS cloud platform, which can help the hotel to achieve more convenient and efficient repair and maintenance services for the equipment. Using the hotel repair system, the repair process can be optimized, and a work order can be automatically generated after the repair request is submitted, and the hotel repair system can automatically assign the work order to the appropriate maintenance personnel.
Second, the hotel repair system should have the function
1.Assign work orders: The hotel repair system has the function of intelligent dispatch of work orders, and you can choose to automatically dispatch orders or grab orders. The dispatch mode in automatic dispatch is divided into least allocation and equal distribution, the least allocation is to give priority to the maintenance personnel with the least total number of orders, and the average distribution is to distribute the work order evenly to each technician.
2.Inspection functionThe hotel repair system should have the inspection function, and the management personnel can establish an inspection plan to designate maintenance personnel to inspect the equipment in a set time period. The inspection function is to prevent the equipment from suddenly failing and avoid the loss caused by the failure of the equipment.
3.Real-time trackingThe hotel repair system should provide real-time work order tracking and monitoring functions, so that the hotel management personnel can understand the maintenance situation in real time. Through the data statistics and analysis of the system, the hot spots can be found in time, and optimized and improved.
4.Repair recordsThe hotel repair system should have the maintenance details of each work order, including the repair unit, the repair failure, the repair progress, etc. It can help hotel managers to better understand the overall details of equipment failures.
5.User Reviews:The hotel repair system can provide user feedback and evaluation functions, so that guests can evaluate and suggest maintenance services. This feature can help hotels improve service quality and increase customer satisfaction.
The hotel repair system can realize the functions of rapid submission of repair requests, work order allocation, and maintenance progress tracking. For hotels, choosing a hotel repair system with perfect functions and easy for users to use can not only improve customer satisfaction but also enhance the competitiveness of the hotel to improve the efficiency and quality of equipment maintenance.
Equipment repair management system