The after-sales repair rate is a very sensitive topic in all walks of life, because the high repair rate of the product means that the product quality is unqualified, and the manufacturer not only has to pay a lot of manpower and financial resources to deal with the after-sales goods, but also the reputation will plummet.
But in this case, home elevator manufacturers will also emphasize that their after-sales service is very excellent and convenient, which will not make people feel that "home elevators need to be maintained frequently"?
This is actually a misunderstanding, the after-sales of home elevators in most cases is not maintenance, but maintenance, that is, maintenance.
The home elevator has its particularity, compared with the general small household appliances, it is more like a car, carrying the attributes of vertical traffic, and the internal design is sophisticated. This makes the home elevator must be maintained after running for a period of time, in this process to check the internal components of the elevator to ensure that the components are in a normal state, there is no abnormal excessive wear and tear and other problems, if there is an abnormality, the elevator parts should be repaired or replaced in time.
When we use the elevator in public places every day, if you observe carefully, you can find the maintenance record of the elevator**, and the time is about half a month. There is no hard maintenance cycle for home elevators stipulated by the state, and the frequency and intensity of use are much weaker than those of commercial elevators, so there is no need for such high-intensity maintenance, but it is also necessary to ensure that it is once every six months, at least once a year.
This requires the manufacturer to provide a professional maintenance team to help the owner carry out maintenance. After all, it is a technical job, and only with a professional team can we feel more at ease. If you want to find a third-party team for maintenance, firstly, home elevators are not as common as cars, many cities lack professionals, and secondly, there are many home elevator products on the market, and third-party teams may not have an in-depth understanding of each brand's products.
Therefore, in the selection and installation stage of home elevators, it is necessary to choose a brand of after-sales convenience. Big brands will set up offline showrooms or after-sales centers across the country to provide convenient after-sales maintenance services.