The sales staff in the logistics company need to often hear various types of sales, because potential customers will take the initiative to contact in this way, if the other party asks about the relevant logistics services, this is a sales process in itself, so as a very professional logistics sales staff, we must grasp the opportunity very well, starting from the initiative to find customers, we must have a very clear understanding of the entire sales skills.
The first step is to understand a certain amount of logistics knowledge, if the other party comes to inquire about the relevant services, the most basic logistics knowledge in recent years is not understood, it will give people a very unprofessional feeling, of course, the logistics sales area also needs to be prepared for the relevant preparations.
The second step is to get close to the logistics customer. How much to find good customers, then we must pay attention to skills, there are three ways to approach customers, the first is to visit directly, if it is a large customer in this way or very good, the second will be relatively simple and convenient, directly through the way to contact the customer, the third method will be more subtle, you can approach the customer through WeChat and other communication methods, after approaching the customer, the next need to enter the theme of logistics sales, Be sure to get the timing right, to get the customer's attention, at the beginning of the conversation, you must find a suitable time to sell the topic, and of course, everyone also needs to pay special attention to the opening line skills.
The third step is the investigative inquiry, the investigative skills are able to understand the actual situation of the customer's current logistics, through a variety of effective inquiries can be developed in the right direction with the customer, and can continue to carry out logistics sales, through the inquiry with the other party can also understand more needs of the other party.
In fact, the most important skill is to persevere. We must continue to communicate with customers, and introduce some characteristics of the company and professional services, and constantly impress customers, so that customers can be more satisfied with our company's services.