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The man bought 215 yuan of shrimp at the seafood market, and there was actually 30 yuan of water in the bag
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A man bought a $215 lobster at a seafood supermarket with $30 of mineral water in the bag.
Recently, a fraud case occurred in a seafood trading center in Shijiazhuang City, Hebei Province. A man went to the fish market to buy prawns, but the bag of shrimp was filled with water. According to the man, after he took out a large bag of seafood from the supermarket, he walked out with a large bag of seafood, only to find that the bag was heavy. He took an ordinary scale, weighed it in the supermarket, and there was no problem with the weight. In order to find out if the lobsters were underpaid, he dug a small hole by hand, drained all the water in it, and then weighed them, and the results showed that the lobsters had lost at least six taels. The boat cost a total of 215 yuan, and Shimizu 45 yuan.
This man's experience has caused a warning from the relevant authorities, it is recommended that everyone must bring an electronic scale when buying seafood, when you are buying seafood, you should drain it first, and then carry out an accurate weighing before packing, so as to ensure that the quality of the purchased goods will not be problematic. In this way, if a merchant is cheating, consumers can detect it early, thereby increasing trust in the merchant.
Fortunately, the Shijiazhuang Aquatic Products Trading Center has properly disposed of this. Subsequently, the staff member brought the problematic lobster back to the Municipal Supervision Bureau, and then the staff member interviewed the merchant and ordered him to refund the money immediately. In addition, the store has imposed a fine and guaranteed that such situations will not occur in the future. However, this approach failed to fully meet the needs of netizens, and netizens also said that it is impossible to fundamentally solve the problem by relying only on the complaints of merchants and the claims of merchants. At the same time, it also reflects the problems of ineffective supervision and ineffective supervision by the regulatory authorities. Netizens reacted, first, law enforcement officers and managers did not pay enough attention to this; In addition, despite the market supervision and management department, many people think that this is a cumbersome process, requiring customers to collect, shoot, video and other evidence on their own, which is prohibitive for many people. Therefore, some people have suggested that the founders should pay 10 times the compensation to the victims, so as to strengthen the supervision of entrepreneurs and make them stop thinking about taking risks.
Due to the lack of regulation, customers are scammed.
With the continuous occurrence of consumer fraud in China's consumer field, the application and regulation ability of operators in law enforcement has been greatly challenged. In many discussions, the main focus is on the responsibilities and functions of operators.
First of all, the operator is obliged to guarantee the quality of the product and measure it accurately. However, this case also reflects some shortcomings in the operation of China's real estate industry. Merchants use customers' trust in product quality to deceive and cheat, reflecting poor corporate supervision, which leads to financial losses for consumers. In addition, after complaining about such problems, it was found that the rectification effect was not obvious, reflecting that the market supervision department did not deal with the complaint enough. It can be said that at present, the ability of China's market supervision departments to maintain market order and safeguard the legitimate rights and interests of consumers needs to be improved.
Second, regulators play an irreplaceable role in maintaining market order and cracking down on unscrupulous traders. However, many consumers feel that the punishment of market regulators for such scams is too light and does not have enough deterrent effect. After receiving the refund, unscrupulous merchants still have to commit fraud, resulting in continuous damage to consumer rights and interests. In order to ensure the normal operation of China's commercial banks, it is necessary to strengthen supervision and control over commercial banks and strengthen supervision and control over financial institutions and financial institutions.
At the same time, customers should also be vigilant when shopping. One proven way to prevent this from happening is to weigh the goods on an electronic scale before shopping to ensure that the net weight of the goods is accurate. On this basis, when the broad masses of the people encounter illegal business activities, they should report in a timely manner and actively cooperate with them, so as to form a good business atmosphere.
Improve the efficiency of market supervision and safeguard the interests of consumers.
In order to better deal with this problem, enhance the effectiveness of market supervision, and safeguard the legitimate interests of consumers, we can take the following measures:
First of all, it is necessary to strengthen the training and supervision of marketing managers. Marketing managers should have a certain degree of professionalism, be familiar with relevant laws and regulations, and have an understanding of some common fraud methods, so as to respond quickly to problems. In addition, the regulatory authorities should also develop a sound supervision system to evaluate the performance of the operators to ensure that the operators are both competent and maintain good business conditions.
Second, improve and improve the appeal system. It is necessary to provide convenient channels for the broad masses to report and ensure a rapid response to the content of the report. On this basis, the acceptance of complaints should be strengthened, and the specific circumstances of the investigation should be informed to users in a timely manner, so that users can feel just and fair.
At the same time, it is necessary to further strengthen coordination and cooperation among all departments concerned. At the same time, it is necessary to actively cooperate with the quality inspection and industrial and commercial departments to increase the supervision of food safety. Through business collaboration, the information exchange and integration between enterprises are enhanced, so that the collaboration in various fields is more effective, so as to better safeguard the legitimate interests of consumers.
Fourth, strengthen the punishment of enterprises that violate the regulations. At the same time, it is necessary to increase the punishment of business operators to reduce the possibility of them reengaging in commercial activities. At the same time, strengthen the supervision of enterprises, conduct multi-level and multi-frequency on-site inspections of enterprises, and deal with problems immediately once they arise to avoid further expansion of problems.
In general, the inaction of market regulators and ineffective market supervision are important factors causing losses to the masses. Therefore, it is necessary to strengthen the education and supervision of business operators, improve the complaint and reporting system, cooperate closely with administrative organs, and increase punishment to severely crack down on illegal business activities. Only in this way can we strengthen the credibility and credibility of the industry, protect the legitimate interests of consumers, and promote "assured consumption" and "happy consumption".
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