In recent years, with the craze of blue V tuba hair dancing**,China UnicomBecome a national style released at station bDance**The first state media account. This move has attracted a lot of attention among young people and has become the object of imitation by other brands. By dancing**,China UnicomSuccessfully enter the circle of young people, so that users can get closer to and recognize themselves. However, it is not enough to just rely on dancing**, in order to further improve the user experience, China Unicom has made further innovations in the form of short** content.
In the past year, many of Unicom's short ** content has been published in the form ofvlogform of presentation. thesevlogThe content is rich and diverse, from travel to food, Unicom's customer service staff are in a variety of waysGreat viewTraces have been left in the cuisine. Unicom cleverly combines this kind of check-in delicacyGreat viewactivities combined with their own business promotion, through thesevlog**, users can not only enjoy the fun of travel, but also feel the experience advantages of China Unicom's 5G network. This innovative and down-to-earth publicity method allows the audience to more intuitively understand the application of 5G technology in daily life, which is also the embodiment of the profound transformation of China Unicom's propaganda thinking.
In order to achieve this propaganda effect,China UnicomThere have been all-round upgrades in terms of customer service. Through the China Unicom APP, users can quickly do all kinds of services on one screen without leaving home, such as phone bill recharge, bill inquiry, traffic package purchase, etc. This mobile phone client is rich in functions and also provides a care mode for the elderly, which is convenient for elderly users who are not familiar with mobile phones. In addition, China Unicom has also launched the FTTR broadband service, which covers all spaces of users' residences with high-speed networks, providing a better Internet experience. China Unicom also combines 5G technology with agriculture to promote the development of digital agriculture and bring more opportunities and benefits to rural areas.
China UnicomThe success lies not only in the innovative form of publicity, but also in its service concept and intimate service. China Unicom has always focused on user needs and provided diversified and personalized services based on the actual needs of users. Unicom's customer service anchors show the same life as young people in dancing**, more like friends around users, breaking the sense of distance between traditional enterprises and users. The optimization of China Unicom's official app is also based on in-depth insight into user needs, providing one-stop services, allowing users to handle various businesses without leaving home. In terms of smart home services, China Unicom provides users with an efficient and convenient installation experience through standardized service processes and professional technologies. At the same time, China Unicom also supports agricultural development through digital technology, reflecting the sense of social responsibility of the enterprise.
China UnicomThe successful experience is worth learning from and following up with other enterprises. Enterprises should have in-depth insight into user needs, and win the recognition and reputation of users through innovative forms and considerate services. China Unicom has achieved success by reaching out to the youth circle, enriching the form of content, improving service levels and other aspects. In the future,China UnicomWe will continue to strive to improve the level of customer service and provide users with a better service experience with more advanced technology and concepts.