This year, the high-speed rail has opened a "walking car"; When you take the high-speed train, you are annoyed by the noisy "bear children". On the train, not only the passengers are troubled, but also the parents; Especially during the Spring Festival, you have to take care of your children with a fun nature.
On the C1654 high-speed train from Xiamen to Shanghai, part of the area was temporarily transformed into a "walking baby cabin". All young passengers who get on the train can go to this train accompanied by their parents to participate in fun games, play with toys or read some storybooks. This kind of operation not only gives a "hand" to the parents who take the baby out, but also takes care of other passengers who need to be quiet.
This is the railway department's ingenious response to the people's demands for "fine management", through this warm and operable way, so that passengers of all sizes can get through this journey, and at the same time, the problem of noisy children is solved. In addition to the "walking carriage", the railway department has also introduced a number of other convenience measures aimed at improving the travel experience of passengers. For example, free Wi-Fi and charging facilities are provided on the train to facilitate passengers to access the Internet and charge during the journey; Set up a convenient service desk in the station to provide luggage storage, hot water ** and other services; At the same time, the cleaning and sanitation of trains will be strengthened to ensure the health of passengers.
The introduction of these convenient measures not only reflects the concern and importance of the railway department for passengers, but also aims to improve its own service level and competitiveness. In the current market environment, only by continuously improving the quality of service and meeting the needs of passengers can we remain invincible in the fierce competition.
Of course, while the railway sector is improving its service level, it also needs to pay attention to some details. For example, in the setting of the "baby walking car", it is necessary to consider how to balance the needs of parents with babies and other passengers; When providing free WiFi, you need to consider how to ensure the security and stability of the network; When strengthening cleaning and hygiene, it is necessary to consider how to ensure the quality of cleaning.
In short, with the concept of "fine management", the railway department starts from the actual needs of passengers, constantly improves and improves service measures, and improves its own service level and competitiveness. Only in this way can we win the trust and support of passengers and achieve sustainable development.