How do I cancel a Wing Payment? What are the steps?

Mondo Technology Updated on 2024-02-01

*Specific steps to cancel a Wing Payment**

Before you start cancelling your Wing Payment, please make sure you understand that you will not be able to reactivate your cancellation and will forfeit any unused balance. Once you are sure that you want to cancel, follow these steps:

1.*Login to Wing Pay Account**: First, you need to log in to your Wing Pay account. Login can be done via Wing Pay's official website** or mobile app.

2.*Go to Account Settings**: On the account page, you need to find and click on the "Account Settings" option.

3.*Find the Logout Option**: In your account settings, you'll see a series of tabs, including Security Center, Card Management, and more. Find and click on the "Cancel Account" option.

4.*Confirm Withdrawal**: On the Cancellation page, you will be asked to confirm the cancellation decision again. Make sure you understand that you will lose all unused balance and privileges when you log out.

5.*Submit Application**: Once you confirm your cancellation, you will be asked to fill out a form that includes information such as your name, ID number, and ***. Submit the form once you've completed it.

6.*Pending Review**: After submitting the application, ePay will review your cancellation request. In general, the review period is 3-5 working days.

7.*Cancellation Successful**: Once approved, your ePay account will be closed and you will receive an email or mobile notification confirming the successful withdrawal.

Notes**:

Before canceling your account, make sure that you have completed all outstanding transactions or services to avoid unnecessary trouble.

Once you have submitted your cancellation request, please do not attempt to make any transactions using your Wing Pay account.

If you encounter any problems during the cancellation process, you can contact the customer service of Wing Pay for consultation and assistance.

Hopefully, the above information will help you cancel the Wing Pay service smoothly. If you have additional questions or need more detailed steps, it is recommended to contact ePay customer service directly for assistance.

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