The employees of Nanjing Jiangbei Liuhe Sub-branch were awarded the commendation and award of "Righteousness and Courage".
On February 6, 2024, the Nanjing Liuhe Public Security Bureau held a commendation meeting to commend Chen Le, a teller at CCB Nanjing Liuhe Sub-branch, and Zhuang Jingya, a teller supervisor, for successfully intercepting a large amount of "rebate" telecommunications network fraud, and awarded a bonus for righteousness and bravery.
I want to increase the mobile banking transfer limit to 100,000 yuan for a single transaction", Ms. Jin (pseudonym) hurriedly walked into the Nanjing Liuhe Sub-branch of CCB and said eagerly to Manager Chen. However, the balance of his account was only 50,000 yuan, and this abnormal situation attracted the attention of Manager Chen.
Hello, what is the purpose of your increase in the transfer limit? Manager Chen asked for relevant information in accordance with the business handling process. "It's just that the mobile banking limit is too low and not enough, and I want to increase the limit in a hurry," Ms. Jin replied. Her cousin also asked about the purpose of the transfer, she refused to answer, and her cousin said that she would not transfer any more money, but Ms. Jin still insisted: "You don't care about me, I know that this money must be transferred." ”
Relying on his professional sensitivity and daily knowledge of anti-wire fraud, Manager Chen immediately raised his vigilance and verified his account statements, and found that the account had made multiple transfers to different counterparties the day before. Manager Chen realized that the lady might have been scammed and immediately reported it to the teller supervisor, Chong Jingya.
Director Zhuang confirmed to her again the purpose of increasing the transfer limit, "Don't worry about it so much, you can help me quickly!" I'm in a hurry! Ms. Kim was very impatient and repeatedly checked her phone, unwilling to provide more information. Director Zhuang noticed her strangeness and further suspected that the other party was being defrauded by telecommunications. Therefore, Director Zhuang reminded Ms. Jin that there have been many online telecommunications frauds recently, and she must not transfer money to strangers. Under the persuasion of Director Zhuang and Manager Chen, Ms. Jin finally revealed that she had been doing the business of brushing orders recently, and she had to pay the corresponding fees to the other party before she could successfully obtain a large amount of brushing rebates.
Director Zhuang immediately dialed 110 to call the police, and at the same time continued to dissuade Ms. Jin from transferring transactions, "The short rebate cycle and high success rate of drainage have become a common trick used by criminals to carry out telecom network fraud," Director Zhuang explained to Ms. Jin again based on the telecom fraud cases he had learned.
Three minutes later, the judicial mediator from the Xiongzhou Police Station arrived at the outlet and communicated with Ms. Jin again, and finally she suddenly realized that she had given up the transfer, "Thank you, otherwise you will have to rest!" Before leaving, Ms. Jin expressed her gratitude to CCB Nanjing Liuhe Sub-branch for its timely reminder and warm service, and accompanied the judicial mediator to the police station to take notes.
The Nanjing Liuhe Public Security Bureau highly affirmed the work and achievements of CCB, and called on the employees of all financial institutions to learn from CCB's interception of meritorious personnel. At present, telecommunication network fraud methods emerge in an endless stream, and the people cannot prevent it. In the future, CCB Nanjing Branch will continue to implement the responsibilities and responsibilities of financial institutions in anti-fraud and anti-fraud work, give full play to the role of the counter as an "anti-fraud outpost", and build a "first line of defense" against telecom network fraud. At the same time, we will strengthen the linkage between the police and the bank, work together to fulfill the main responsibility and social responsibility of anti-wire fraud, serve customers attentively, protect the "money bags" of the people, and benefit the safety of one party!