In order to effectively protect the legitimate rights and interests of the elderly, do practical things with affection and heart, and let residents run away less, recently, the Fuxing Street Sub-district Office united the community to actively carry out the "knock on the door action" to provide warm-hearted services for the elderly with limited mobility in the jurisdiction.
Hello Auntie, I am a staff member in the community, and I will come to see you today and help you complete the pension certification by the way. Please look at the camera of your phone, yes, open your mouth, and slowly turn your head to the left......Well, the certification is successful! In the process of service, the community staff carefully checked the identity information of the elderly, helped the elderly to carry out face recognition through mobile phone software, and ensured that the pension of the elderly could be paid on time, and truly solved problems for the masses. At the same time, he also talked cordially with the elderly, asked about the recent physical condition of the elderly, and informed the elderly that if they need help, they can contact the community or grid staff at any time. This heart-warming service has won the unanimous recognition of the elderly people in the jurisdiction.
The community service is really intimate, I can't read, I can't use a smartphone, my children are not around, my legs and feet are inconvenient, the community staff came to help me with the certification, and now I let go of my hanging heart! Grandma Li, who is over 82 years old and lives in Taolin Garden, said happily.
It has become a kind of normalized work for community workers to carry out door-to-door services for the elderly with reduced mobility, and through actively cooperating with social organizations to carry out caring activities such as sanitation and haircuts for the elderly with reduced mobility, in exchange for the happy and satisfied smiles of the elderly. Every time we go to a household, we have a cordial conversation with the elderly, tell the elderly to pay attention to the safety of electricity and gas, help the elderly enhance their awareness of safety precautions, and truly let the elderly feel warmth and happiness with practical work measures, and "move" the service window to the people's homes, so as to realize the "zero distance" of convenient services and implement practical things for the people.