Zibo** Zibo Evening News Expo News.
Reporter Zhao Xiaowen.
A few days ago, some consumers reported that they spent 1,980 yuan in a gym to apply for a fitness card, and caused systemic allergies due to excessive disinfectant water when swimming in the gym. Subsequently, the merchant negotiated with the merchant, and the merchant promised to reimburse the medical expenses after **, but the merchant refused to reimburse the expenses later, and the consumer asked to coordinate the refund of the card and compensate for his medical expenses.
After accepting the complaint, the Boshan District Market Supervision Bureau immediately organized the parties to verify and mediate, and after the staff's patient mediation, the gym agreed to refund the card and compensate the consumer for his medical expenses.
As far as the complaint is concerned, according to Article 49 of the Consumer Rights and Interests Protection of the People's Republic of China, "if a business operator provides goods or services and causes personal injury to consumers or other victims, it shall compensate for reasonable expenses such as medical expenses, nursing expenses, transportation expenses, etc., as well as the loss of income due to lost work." If the disability is caused, compensation shall also be made for the cost of disability living aids and disability compensation. If death is caused, funeral expenses and death compensation shall also be compensated. The gym shall compensate consumers for medical expenses and other reasonable expenses incurred by consumers due to excessive injection of disinfectant.
Consumer Tips: Proprietors shall ensure that the goods or services they provide meet the requirements for protecting the safety of persons and property, and shall give true explanations and clear warnings to consumers for goods and services that may endanger the safety of persons and property, and explain and indicate the methods for correctly using the goods or receiving services and the methods for preventing the occurrence of harm. At the same time, consumers are also reminded to keep their eyes open when purchasing and using products and services involving health and safety issues, keep good evidence, and protect their own rights and interests.
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