According to the data of the 2024 comprehensive transportation Spring Festival transportation work class, from February 10 to 17 (the first day of the first lunar month to the eighth day of the first lunar month, the Spring Festival holiday), the cross-regional flow of people in the whole society is expected to accumulate 231.1 billion passengers, of which the flow of people on the highway is expected to accumulate 218.4 billion passengers. As an important role in highway passenger transport, Jinlong exchanged the "hardship index" for the "safety index" and "happiness index" of passengers in the "big test" of the Spring Festival, and successfully handed over an excellent answer sheet, making the mobile China safer and more comfortable.
Together, we can travel safely. Safety is no trivial matter, and we must strive for excellence, meticulous investigation, and not miss every minute detail in order to ensure the safety of customer operations and passenger travel. When inspecting the customer's vehicle in Chengdu, the service personnel found that there were potential safety hazards in a car battery, and there was a phenomenon of heating and smoke, and dealt with it in a timely manner to eliminate the hidden danger of failure and avoid driving risks; During the inspection, it was also found that there was interference between the clamp on the liquid slow water pipe and the urea heating water pipe, which caused a grinding and leakage of the liquid slow water pipe, and the service personnel responded quickly and strictly investigated such faults on other vehicles of the customer to avoid serious problems.
In order to allow the Spring Festival service vehicles to be put into use during the Spring Festival, Guizhou customers proposed that they need to complete the vehicles before the festival. The time is tight and the task is heavy, the King Long customer service center immediately arranged the service station to the scene to assist the customer in unloading and inspecting the car, to ensure that there is no accident during the delivery period to affect the household, and finally all the vehicles were successfully completed on January 31, ensuring the normal use of the customer's vehicle during the Spring Festival.
Stick to the front line to protect the reunion of thousands of families. The Spring Festival is not closed, and the service is not discounted. In the days of fireworks and family reunion, the service staff of Golden Dragon gave up the rare reunion time and still stuck to the front line of service. The customer was responsible for the transportation of the cast and crew at the Xi'an branch of the Spring Festival Gala, because the rehearsal time of the cast and crew was in the evening or even early morning, and the outdoor wind was cold, not only to ensure the safety of travel, but also to provide a comfortable and warm ride experience for the cast and crew. King Long's service staff conducted a detailed inspection of the vehicle's heating system to ensure that the heating system could operate normally, and provide warmth for the cast and crew who were fighting on the stage in this cold winter night.
Although I couldn't reunite with my family, I was able to exchange my perseverance for the reunion of thousands of lights, and it was worth it no matter how hard it was, not to mention that we were fighting side by side. Jinlong's service staff said. For them, sticking to the front line of service has become a responsibility and habit.
More than 1,000 repair stations, more than 80 parts sellers, "152 must arrive, 724 does not close" ......All the service staff of Jinlong work together to move forward and protect the "family portrait" with "dedication". Although the Spring Festival service has come to an end, Jinlong's customer service work has been on the road, and will continue to adhere to the "customer-centric", carefully protect, fully escort, and create value for customers.