As the Spring Festival approaches, the weather in Nanning begins to cool down again.
Wow, it's overcast, and it's raining lightly. Liao Jia, vice president of the Case Filing Division of the Xixiangtang District People's Court of Nanning City, rubbed her hands, "Let's go, let's send 'New Year's goods'." ”
Braving the cold wind and drizzle, Liao Jia and her colleague Jiang Yapeng sent the "New Year's goods" to a community property company in Xixiangtang District.
When I first arrived at the community, I was greeted by new and tall buildings, clean and tidy ground, and imperfect infrastructure, indicating that this is a new community.
What kind of "New Year's goods" are to be sent to the property company of a new community?
Hello Manager Chen, we are here this time mainly to serve a judicial advice, and we also want to understand the current problems between the property company and the owner. Liao Jia said to Manager Chen of the property company straight to the point.
It turned out that this "New Year's goods" was a judicial suggestion. Since 2023, the Xixiangtang District Court has accepted more than 20 cases of property service contract disputes between the property company and the owners of the community.
In the course of hearing the cases, the Xixiangtang District Court found that these cases reflected that the property management company had failed to strictly perform its duties under the contract, such as the quality of property services was not high, and the disclosure of income and expenditure was not in place.
In order to resolve the conflicts and disputes between the property company and the owner at the source, and create a harmonious community environment for living and working in peace and contentment, the Xixiangtang District Court decided to send judicial suggestions to the property company.
Strengthen the safety management of the community, standardize the use and management of maintenance funds, enhance the transparency of property service information, and strengthen the contact ...... with the ownersEach suggestion is very feasible and gives direction to rectification! Manager Chen responded positively, saying that he must work hard to rectify, improve the service level, and improve the satisfaction of the owners!
At the same time, Manager Chen also explained to the two judges the problems that are now plaguing the property management company and the owner.
After chatting with Manager Chen, we also sorted out the reasons for the frequent contradictions and disputes, first, the current occupancy rate of this community is as high as 80%, and it is divided into three phases, which is difficult to manage; Second, the owners of the community have a weak sense of law. Liao Jia said.
The thin two-page "New Year's goods" are not light, which gives the property company a clue to rectify and the court has a deeper understanding of property disputes.
In fact, the problem of the property company is a common problem in the property dispute in Xixiangtang District. In recent years, the property management problems of the new and old communities in Xixiangtang District have become increasingly prominent, and the property disputes have increased year by year, and the property dispute cases accepted by the court have also shown an upward trend.
After the trial, the Xixiangtang District Court found the crux of the property dispute: the coverage rate of the residential community property committee is low, and the supervision of the owners is weak; The property companies involved in the dispute generally have problems such as lack of management, property charges, non-transparency of public revenue, and inadequate property services; Some owners have a weak sense of law; Or the pull of the developer, the property management company, the property committee, and the owner, these problems have led to the untimely payment of the property owner and the increase in the litigation rate.
Small properties affect people's livelihoods. How can we make property disputes less and less?
While promoting the "1+9+N" dispute resolution network, the Xixiangtang District Court takes judicial suggestions as an important starting point and strives to resolve property conflicts and disputes from the source. In 2023, the number of cases related to property disputes in the Xixiangtang District Court will decrease by 4962%。
Property services involve thousands of households, which is a key trivial matter related to the masses and a major matter of people's livelihood related to the governance of grassroots litigation sources, so we decided to send this judicial recommendation before the Spring Festival. Liu Chunhua, president of the case filing division of the Xixiangtang District Court, said.
The real "New Year's goods" of the rule of law extend the unique New Year's flavor belonging to the court to the hearts ......of the partiesThe road to resolving the source of property disputes is long and bright.
*: Guangxi High Court.