In the high-end housekeeping market, the annual salary of hundreds of thousands is not groundless, and the annual salary of some employees who graduated from prestigious schools can even exceed 600,000. Among the practitioners, there are more and more people with graduate degrees, returnees, and English majors with eight hot stamping labels, and driven by the continuous demand of consumers, the housekeeping industry is developing in the direction of high-end and specialization. Why has there been such a big change in the field of housekeeping, which seems inconspicuous to ordinary people, over the years, and what are the differences between high-end housekeeping and traditional housekeeping? We've got you covered.
Service Staff
Traditional housekeeping services are usually provided by aunts aged 35-50 years, while high-end housekeeping services are more inclined to hire younger, energetic staff, aged between 20-30 years.
Service content and skills
Traditional housekeeping services typically include basic services such as housekeeping, laundry, and cooking food. In contrast, high-end housekeeping services require more specialized skills, such as haute cuisine, housekeepers, personal assistants, etc. Not only do they need to be proficient in a variety of housekeeping skills, but they also need to have good communication and organizational skills to meet the diverse needs of their clients.
Service forms and tools
Traditional housekeeping services usually use the form of intermediary dispatch, and the order receiving group dispatches orders randomly, and the tools and equipment used are relatively simple and recycled. The high-end housekeeping service adopts the service form of one-click ordering of small programs, and the company's housekeeping team is directly accessible, and the tools and equipment used are more scientific and technological, and disposable cleaning tools are used.
Service Standards and Acceptance
Traditional housekeeping services usually do not have formal acceptance criteria, while high-end housekeeping services have stricter acceptance criteria. For example, the supervision team will come to the door to score, and the customer acceptance score is linked to the salary of the housekeeping team.
After-sales service
The after-sales service of traditional housekeeping services is usually handled by intermediaries, which is more difficult. The high-end housekeeping service provides better after-sales service, such as double compensation for any items damaged at home, and payment after three days of customer scoring.
To sum up, high-end housekeeping services show higher professionalism and quality in terms of service personnel, service content, service forms and tools, service standards and acceptance, and after-sales service. However, which type of service to choose depends on individual needs and budget.
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