Wuhan Tianhe International Airport was hit by heavy snowfall, which caused widespread flight delays. Among them, China Southern Airlines canceled 105 flights in Wuhan. This sudden heavy snowfall has brought great inconvenience to passengers. China Southern Airlines quickly launched a joint response plan for ice and snow severe weather, and mobilized de-icing vehicles to carry out all-out de-icing to ensure the safe operation of flights.
However, due to factors such as the significant extension of aircraft de-icing time and the excessive number of de-icing flights, some flights have been delayed for longer or even forced to cancel. In this case, some netizens posted a paragraph**, showing that passengers on China Southern Airlines flight CZ6513 were trapped on the plane for nearly 6 hours. The incident has attracted widespread attention, and questions have been raised about China Southern's handling of the incident.
In the face of this situation, the relevant person in charge of China Southern Airlines said that it would give back more information as soon as possible. They are also well aware of the distress and inconvenience caused by this incident to passengers, and promised to take measures to prevent similar incidents from happening again. At the same time, airlines also need to provide more attentive services in special weather conditions to ensure that passengers can be properly accommodated in the event of flight delays or cancellations.
Editor: Miss Rabbit.