No one expected that this year's "busiest" Spring Festival in history would encounter the most complicated weather since 2008.
The whole country, both north and south, has been hit by rare blizzards and freezing rain, and countless passengers returning home for the Chinese New Year have either been blocked on the highway or stranded at the station.
However, just when everyone was actively trying to rescue and save themselves, a chilling thing happened in Yueyang, Hunan.
On February 5, hundreds of passengers were stranded at Yueyang East Bus Station in Hunan Province due to freezing rain.
As a result, the local transportation bureau specially dispatched buses to transfer the stranded passengers to the Olympic Sports Center for temporary resettlement, and also arranged hot water and meals for them free of charge, so that everyone had a "refuge" in the snowstorm and freezing rain.
It was originally a heartwarming good thing, but what I didn't expect was that the staff who had been busy before and after, and by the way, calmed everyone's emotions, but at this time, they encountered the anger of the public.
*, when the staff was patiently answering questions to the stranded passengers, suddenly a middle-aged man directly interrupted the staff's reassuring words and shouted emotionally
What are we doing here? It's cold to death! ”
Another sharp girl also helped on the side: "You are not solving the problem at all, you are just delaying the problem, what are we going to do?" Just waiting here? The hotel can't be booked, the car can't be taxied, how can we go back? ”
Despite this, the grumpy staff was not angry and continued to patiently ask her what she needed to coordinate herself?
As a result, the woman was not polite at all, and directly began to instruct the country and educate the staff on how to work:
First of all, how many buses should be arranged for each shift in each direction, and every few hours, how to arrange it? You have to plan for that.
Simple and simple instructions for the country to strategize, it seems to be orderly and full of grievances, but in fact it is full of loopholes.
At that time, how could the situation be as simple as they thought?
First of all, it was freezing cold, the road was icy, and the highway had been closed for safety, so the shuttle bus she wanted couldn't get out at all.
Secondly, the capacity and manpower of the bus station are limited, and it is difficult to take care of all the stranded passengers, and it is a helpless move to take passengers to the gymnasium, but at least there is air conditioning and hot food, which is far better than staying in the ice and snow.
The staff patiently explained these truths to them, but they did not listen at all, and their emotions became more and more excited.
They asked angrily: "You can't solve the problem of closing roads and bridges, why are you calling us people here?" ”
In the face of the other party's nonsense, the relevant leaders replied to her sonorously: "The first shelter from the wind, the second shelter from the rain, the third has hot boiling water, and the fourth has hot rice to eat!" ”
It's all said and done, but the woman is still aggressive: "I'm here to go home for the New Year, not to drink your cup of boiling water and eat your meal!" The words were full of disgust.
Even, they even opened their mouths to accuse the staff of saying all "empty words"!
Seriously, seeing this, I really have mixed feelings in my heart.
Obviously I have enjoyed the local arrangements and been sheltered, but I am not grateful at all, and I still complain, I don't listen to any explanation, and I am aggressive!
Wouldn't the local bus station want to drop you off?
It is indeed because the road surface is icy and snowy, which has caused many safety accidents, that the highway will be closed.
Besides, you are anxious to go home and set off regardless of safety, but what about the others? Are they willing to "gamble" with you? Which is more important, safe and fast?
If you take 10,000 steps back, you don't want to stay here, it's not rare to have hot water and hot meals, you can turn around and leave directly with your luggage, and no one will force you.
But while you enjoy the free resources, you dislike the free box lunches, and you have to scold the staff, isn't this a bit "deserving and standing"?
What they don't know is that the hot water and hot meal they have always hated were rushed out by the staff who braved the wind and snow, endured the ice water, and worked overtime.
Everyone was energetic and full of firepower, in contrast, although the staff looked tired and anxious, they still patiently explained the whole process and were very restrained, which can really be said to be benevolent and righteous.
Such a contrast also made netizens almost overwhelmingly support these tired staff.
I can't go by any car, how do you arrange it? ”
You don't need shelter from the wind and rain, you don't need hot water to have a hot meal, then leave the spot to the people who need it! ”
Dogs will be grateful for eating bones! ”
At present, there is a follow-up to this matter.
Through the continuous overnight efforts of the staff to dig ice and access roads, the closed roads were opened, and just yesterday, all 400 passengers stranded in the stadium were escorted home.