Opening remarks"110" is not only a simple ** number, it is also the "lifeline" of the public security organs to safeguard the safety of the people and protect the interests of the people at a critical junctureIt is also a "heart-to-heart bridge" built by the public security organs to serve the people.
In the ** public security 110 work post, the majority of people's auxiliary police with cordial and warm greetings, meticulous and detailed records, fast and accurate disposal, silently guarding the safety and happiness of the masses. January 10, 2024 is the fourth Chinese People's Police Day and the 38th "110 Publicity Day" in the countryColumn, let us witness their perseverance and dedication in the ordinary, and listen to their stories ......
Peng Xuejia, 33 years old, joined the public security work in 2013, and successively worked in the patrol brigade of the Jingtai County Public Security Bureau, the grassroots police station, and the 110 command center, and is now a police officer in the 110 command center of the Jingtai County Public Security Bureau. In the past ten years as a police officer, she has always cherished an incomparable love and affection for the profession of the people's police"The interests of the masses are no trivial matter"The attitude of devoting himself to work, composing the moving movement of "Seeing the truth in danger, please pull out 110" in the way of silent protection and enthusiastic service.
Ordinary posts, extraordinary perseverance
110 This string of numbers is not a simple ** number, it is the "lifeline" of the public security organs to protect the safety of people's lives and property, and it is the "bridge" for the public security organs to serve the masses. How many times has she guided the emotionally out of control of the policeman to clarify the location and quickly deploy the police;How many times have I endured the groundless accusations and abuse from the masses, and still put myself in the shoes of the policeman, and persuaded the policeman to help the other party solve the problem after calming down his anger;How many times have I persuaded the police who couldn't think of it because of life frustrations to give up the idea of suicide and rebuild their confidence in life. Ten years like a day rooted in the 110 police position, she has always adhered to the "people-oriented", always kept in mind the purpose of serving the people, and strived to practice the feelings of "close to the people, love the people, and serve the people", and took "smiling and silently dedicating" as the starting point and foothold of the work, and silently dedicated her own strength. 
Every police situation, every appeal
The 110 police station is an invisible window for the masses, and every police situation is a link between the masses. Whenever she receives the police, she always adheres to standardized and civilized language, treats every call for help from the masses with a kind attitude, can think about what the masses think, is anxious about what the masses are anxious about, and tries her best to solve problems for the masses. "Hello, Jingtai 110, what do you need to call the police?"Are you hurt?"Keep it open, we will notify the police immediately" She receives more than 100 reports every day, and she can always make a judgment in the shortest possible time and accurately issue instructions to the police station in the jurisdiction. She has been sticking to the post of receiving police officers in the command center for ten years, and over time, in addition to suffering from cervical spondylosis, she also fell into a phobia of "ringing", as soon as she heard the first bell, she had a conditioned reflex and nervous tension, even if she got off work and rested, she often felt that there was a bell lingering in her ears. But she said that as long as she thinks of saving people in danger at critical moments, she feels that everything she has done and her perseverance are meaningful. 
There is no trivial matter in the police situation, and everything is connected with the people's hearts
She has always believed that every police situation is related to the lives and property of the people and the vital interests of the people, so she is very "sensitive" in handling every police situation, for fear that there will be mistakes and inadequacies. She carefully handles all kinds of police situations every day and treats everyone with a meticulous attitude. In the past few years of working in the command center, Peng Xuejia has never forgotten her original intention, kept in mind the mission of being a police officer, actively took the initiative to do everything for the police masses, handled every police situation, did her best to do practical things for the police masses, and strived to be a good servant of the people. 
Release: **Propaganda Section of the Political Department of the Municipal Public Security Bureau Editor: Zhang Liang Editor: Tian You Review: Xu Yinling.