The problem of express delivery loss is everywhere in the company, but some companies cherish the brand, and some companies have been quibbling, not thinking that they are at fault, such unreasonable behavior will eventually reap the consequences, the biggest problem of love is not money, but the things donated may not be used on the blade, because some institutions or people will have problems first.
On February 2, the owner of the clothing store in Guang'an, Sichuan Province donated 100,000 clothes to the postal service to cause concern, the sister and brother offered love, and donated to the victims in the disaster area, but the clothes were gone, the post said that it could only pay 3,000 yuan, which made it difficult for well-wishers to accept, ** Later, the postal service apologized, saying that it would compensate for the clothes and re-issue them to the disaster area, and the two sides have reconciled.
Ms. Yang and her relatives donated warm clothes to a school in the ** disaster area of Gansu Province on December 28 last year, a total of 17 packages worth more than 100,000 yuan, a total of 400 down jackets and sweaters, and Ms. Yang also paid 520 yuan for postage.
After the express was sent, Ms. Yang contacted the teacher of the donated school many times, and the other party also contacted the local post many times, but it never arrived, because it was a targeted donation, and the express delivery left the teacher's personal information, but I didn't expect that 17 bags of clothes were lost by the local post, and only one package was recovered, which is really speechless.
On January 15th, Ms. Yang asked again and again, but the feedback given by the post was that because there was no insured price, it could only be compensated according to 7 times the postage, compensating Ms. Yang for more than 3,400 yuan, donated more than 100,000 yuan, and only paid more than 3,000 yuan.
A person in charge of Gansu Post had apologized to Ms. Yang overnight, saying that they did not do it properly, because they sent this batch of clothes as disaster relief materials, because there was not enough manpower, and the disaster relief materials were pulled away one by one, and they were directly sent to the township, so this mistake occurred.
Mr. Yang said that the other party said that there was no way to provide evidence of distribution, and only saw that the package was written on the clothes, so they distributed it to the town, and made a mistake in the disaster relief materials and targeted donations, because there were not enough people, but they had a lot of things, so they were in a very confused state, so they made a mistake.
At present, the two sides have negotiated, the other party in accordance with the requirements of Mr. Yang's sister and brother, compensation clothes re-issued to the children in the disaster area, clothes are still sent from Mr. Yang, the other party compensation, continue to use the postal service, the other party said that such a thing also has an explanation, Mr. Yang said, it is equivalent to their donation of more clothes, because the last batch of materials is more than 100,000, but he doesn't care, as long as the children in the disaster area can get clothes.
For the disappeared clothes were sold or sent to the victims, let's believe the latter, after all, if it is sold, it must be a major accident to find out, many people will suffer, I don't believe that there will be such a bold person, just hope that the post will do its own thing, even the express delivery can not understand, how to ensure the safety of customers' things, do not lose big because of small.
The more in the chaos, the more careful the courier company should be, can not let the well-wishers chill, not afraid of problems, afraid of problems Some people do not take responsibility, it is clear that the responsibility of the express delivery is unreasonable compensation, how can it be said, what do you think about this matter, leave a message below to share your views!