What should I do if an ETC user strays into the ETC lane or is not lifted in the ETC lane? Will I be deducted points? First of all, let's be clear, unlike driving fast on the highway, in the toll lane, you can change lanes and reverse cars.
If you don't have an ETC device installed or forget to insert an ETC card, and mistakenly enter the ETC toll lane, which is far away from the toll gate, and you have the conditions to change lanes, then you can directly change lanes to the manual toll lane, so that you can avoid the problems caused by mistakenly entering the ETC lane. If you have entered the ETC channel, but have not fully passed, you can choose to go soft isolation. Usually at places where you are about to enter the ETC lane, most toll booths will have a soft barrier in place, and these barriers can be removed. Just remove these barriers and change lanes to manual toll lanes. Also, don't panic if you notice that ETC can't lift the pole. When passing through the turnstile, carefully observe whether the display has read out the vehicle information. If the message has been read out but the railing has not been raised, it has been billed. At this point, you can ask a staff member to help you lift the bar manually. If the card reading is unsuccessful, you can choose to go through the manual channel. If you strayed into the manual toll lane, you just need to pull out the ETC card from the car and scan it for the toll collector. If you mistakenly enter the manual toll lane at the entrance of the expressway, then you can still take the manual passage when you get off the expressway, and you can use cash settlement or scan code payment. Overall, no matter what the situation is, you can choose to change lanes or reverse as long as the conditions allow; If this is not possible, ask for help from the staff. If you're worried about getting penalty points for reversing, then finding a staff member is the safest option. Therefore, when you encounter the situation of taking the wrong toll lane, you don't need to be too nervous and panicked, just follow the above methods.
If car owners have questions about ETC or need further information, they can consult the relevant high-speed staff or customer service of Yixing Car Service App. KLCII will continue to bring you more knowledge about ETC.