China's charging infrastructure construction is constantly enriching the "hard technology" while also enhancing the "soft power". The upcoming Spring Festival holiday travel peak is a "big test" of charging infrastructure, and measures are being introduced to fully protect the energy demand of new energy vehicles, not only the new generation of charging infrastructure such as supercharging piles (stations), intelligent operation and maintenance, and mobile charging vehicles (cabins) to accelerate the landing, but also a variety of humanized services to make up for the "short board" and become a solid guarantee for new energy vehicles.
Hunan: Deploy in advance from "car looking for piles" to "piles looking for cars".
Before the Spring Festival, in the charging station next to the business hall of the pear power supply station in Changsha County, Hunan Province, there were cars coming in and out of charging from time to time. As the first electric vehicle integrated charging and inspection + vehicle promotion experience + intelligent operation and maintenance comprehensive service demonstration station in Hunan Province, the pear charging station was officially put into operation a few days ago, realizing the "super speed" of 600 kilometers in 10 minutes of charging. Benefiting from technological progress, this Spring Festival has added another layer of protection for driving new energy vehicles in Hunan Province.
Not only technology iteration, but also on the eve of the Spring Festival holiday, in order to cope with the upcoming travel peak and the rising demand for energy consumption of new energy vehicles, Hunan Province has taken multiple measures to ensure the smooth and safe charging of new energy vehicles during the Spring Festival holiday, and make every effort to ensure the smooth passage of the travel peak.
Taking the State Grid Hunan electric vehicle service as an example, the company strictly implements safety guarantees, optimizes service measures, and effectively achieves equipment inspections in place, problem elimination in place, material preparation in place, analysis in place, plan preparation in place, peak drainage in place, service guarantee in place, emergency equipment in place, publicity preparation in place, information reporting in place "ten in place", escort the Spring Festival green travel.
Recently, at the charging station of Orange Island Scenic Area in Changsha City, Hunan Province, the staff of State Grid Hunan Electric Vehicle Company inspected the operation of charging piles.
The company used the big data platform to analyze the congestion of high-speed stations and popular scenic spots during the Spring Festival in the past five years in advance, and sorted out the "congestion points" and "queuing points" of the Hunan section of the backbone high-speed such as G4, G60, G76, G55, G56, and G65 according to the utilization rate and charging period of the charging piles at each station. On the one hand, the company ensures the healthy operation of charging facilities through the special inspection of "one inspection a day", and on the other hand, provides customers with services such as map monitoring, information display and query through channels such as State Grid "e-charging" and Gaode map, so as to guide car owners to plan the charging route map in Hunan in advance to achieve reasonable congestion avoidance and orderly off-peak charging. During the Spring Festival, it is expected that the company will arrange 1,000 operation and maintenance personnel on duty, 500 high-speed charging stations and 200 scenic charging stations on site.
For high-speed charging stations, popular scenic spots, and urban and rural transportation hub charging stations with large charging capacity, the State Grid Hunan Electric Vehicle Service provides "four ones" warm-hearted services under the premise of 24-hour duty ("one tent" provides heating soup and daily medicines for charging car owners free of charge; "One license plate" records the queuing order of new energy vehicle owners and the communication information of both parties, and optimizes on-site charging guidance; "One group answering" arranges full-time customer service to exchange information in the high-speed service area and the destination station of the drainage destination, and effectively implements point-to-point diversion; "One card" records the nearby high-speed interconnection information, diversion charging stations and supporting service information), carries out on-site charging guidance during peak charging hours, registers communication information and queue order for queuing car owners, ensures efficient charging and optimizes on-site queuing order.
In addition, from January 22 to February 17, the State Grid Hunan Electric Vehicle Service will be equipped with 3 mobile charging cabins and 10 mobile charging vehicles in key service areas such as Yizhang, Suxian, Leiyang, Yancheng and Yueyang Pingjiang, which can provide charging services for 56 new energy vehicles at the same time. According to statistics, at present, Hunan Province has completed the centralized special inspection of 1,268 State Grid public charging stations and 7,537 charging guns.
Recently, at the charging station of Xiangfu Cultural Park in Changsha City, Hunan Province, the staff of State Grid Hunan Electric Vehicle Company (right) instructed the owner to charge.
In recent years, technological innovation has continuously promoted the development of the new energy vehicle industry in Hunan Province. As a demonstration base for scientific and technological innovation and application of the development of Hunan's new energy vehicle industry, there are 22 charging piles in the pear charging station, which can provide services for 40 new energy vehicles at the same time. Among them, there are 2 600 kW super fast chargers, which can achieve a "super speed" of 600 kilometers in 10 minutes. It is understood that the charging station applies liquid-cooled super charging, split and integrated fast charging, optical storage, charging and inspection integration and other technologies to meet the needs of "vehicle-network interaction" and differentiated charging of new energy vehicles.
Pear Charging Station Service Pear Industrial Park, BYD Industrial Park, Linkong Industrial Park and other surrounding parks, and provide convenient charging services for nearby villagers, help new energy vehicles go to the countryside, serve residents for green travel, help build a "vehicle pile network" interactive service system in Hunan, and build a new power system.
At present, State Grid Hunan Electric Power has built more than 1,300 charging stations, more than 7,000 DC fast charging piles, and more than 1,300 orderly AC piles in the province, realizing full coverage at the district and county levels in all cities and prefectures, and cooperating with high-speed groups and other units to achieve full coverage of the provincial highway network, and building a provincial charging service network with advanced technology, global coverage and excellent service.
Shaanxi: Upgrading and transformation to provide multi-scene charging services
Whether the shell of the charging pile is well grounded, whether the internal components of the charging pile are installed firmly, whether the wiring in the charging pile is loose, and whether the charging gun and other devices are damaged or ......Recently, the reporter followed the service team of Zhang Side Communist Party member of the urban power supply station of the State Grid Fengxiang District Power Supply Company, and went deep into the new energy charging service center of Fengxiang West District to inspect the charging facilities and feel the green travel guarantee work during the Spring Festival.
In order to ensure the normal use and charging efficiency of the charging pile, the service team members not only conducted a detailed inspection of the environmental hygiene, fire protection facilities and monitoring facilities around the charging pile, but also explained the correct use of the charging pile, the safe charging operation process and precautions for the customers who came to use the charging pile, and publicized the development policy of new energy vehicles, the planning and layout of charging facilities and the construction dynamics.
Approaching the Spring Festival, the traffic around the country is about to usher in the peak of passenger flow, the State Grid Shaanxi Electric Power Organization units to do a good job in charging infrastructure and platform operation guarantee, to carry out special inspection of charging infrastructure, to ensure the service capacity of key charging sites such as high-speed and scenic spots, to ensure the safe and convenient travel of passengers during the Spring Festival.
During the Spring Festival, we will continue to increase the intensity and frequency of inspections of charging piles in the jurisdiction, comprehensively refine the emergency response measures, and make every effort to provide our customers with convenient, high-quality and fast charging services to ensure that users travel green. Li Yaqiang, director of the urban power supply department of the State Grid Fengxiang District Power Supply Company, said.
In order to ensure the healthy and stable operation and reliable power supply of charging equipment during the Spring Festival, State Grid Shaanxi Electric Power is guided by meeting the charging needs of new energy vehicles, increasing the frequency of inspection of charging equipment, establishing a 7 24-hour monitoring and duty mechanism, improving the service information publicity of charging sites, and opening WeChat services to provide customers with convenient charging services through multiple channels. At the same time, State Grid Shaanxi Electric Power has also opened up a "green channel" for the installation of charging pile projects, and innovatively implemented the customer's "investment-free, approval-free, and runaway-free" service to provide more high-quality and efficient services for the people's charging needs. In addition, State Grid Shaanxi Electric Power has also upgraded 60 charging piles in 5 cities in Shaanxi, and is expected to put into operation more than 10 charging stations and more than 40 charging piles, including Xi'an, Ankang, Weinan, etc., to provide charging services for new energy vehicle users in a variety of scenarios, and fully escort green and low-carbon travel.
The Spring Festival is approaching, and the staff of State Grid Shaanxi Electric Power will inspect and inspect the charging pile equipment.
Since the beginning of this year, State Grid Shaanxi Electric Power has been guided by the demand for charging of new energy vehicles, actively promoting the construction of charging infrastructure, and increasing the frequency of inspection and inspection of charging equipment. Up to now, State Grid Shaanxi Electric Power has built 848 charging stations, including 5,595 charging piles. In terms of equipment operation and maintenance, a 24/7 monitoring duty mechanism is established to ensure that charging pile faults are found and dealt with in a timely manner; In terms of customer service, the site service information publicity has been improved to ensure that customers can contact the operation and maintenance personnel as soon as they encounter problems; Open WeChat service*** multi-channel to provide customers with convenient charging services.
Statistics show that as the basic guarantee of new energy vehicles, the charging infrastructure in Shaanxi Province has developed rapidly in recent years. As of the end of September 2023, Shaanxi Province has built and put into operation 3,633 public and private charging (swapping) power stations (public charging stations account for 70%), and 5 charging piles80,000. 253 public charging stations and 1,744 charging piles have been completed and put into operation in the expressway service area, and the full coverage of expressway charging facilities has been basically realized. The province's 107 counties (cities, districts) have basically achieved "full coverage of counties and counties" of charging stations, and 685 of the 1,316 townships and sub-district offices have built charging facilities, with a coverage rate of 52%. In addition, the Shaanxi Provincial Smart Vehicle Networking Platform has been connected to 3,133 charging stations, with an access rate of 86%, basically realizing the information sharing of public charging facilities in the province.
Liaoning: Orderly guidance to ensure that car owners have no worries about "battery life".
We carried out a special inspection of 73 charging piles in the jurisdiction, focusing on checking the aging and deformation of the charging gun, signal indication and interface display inside the charging pile, and eliminating the hidden dangers of charging pile equipment operation in a timely manner. Hou Fengjun, an employee of State Grid Yingkou Power Supply Company, said, "In the face of problems such as more vehicles during the Spring Festival, we will guide the vehicles in an orderly manner, so that the cars can be charged normally, and alleviate the range anxiety of new energy vehicle owners." ”
Approaching the Spring Festival, the country is about to usher in the peak of the Spring Festival. In order to solve the problem of charging difficulties for new energy vehicle owners during travel, the power supply departments of many places in Liaoning Province have carried out special inspections at new energy vehicle charging stations in their jurisdictions to maintain line inspection equipment.
At the special inspection site, the State Grid Yingkou Power Supply Company organized members of the Lei Feng Communist Party member service team to explain the precautions for users to use charging piles next to the charging pile, popularize charging safety knowledge, prevent the phenomenon that users cannot be charged due to non-standard operation, and provide users with fast charging services while ensuring the normal and safe operation of charging piles.
In recent years, Liaoning has accelerated green development and alleviated the problem of charging difficulties after purchasing new energy vehicles through the introduction of convenient measures.
It turned out that they were charging the car outside, which was very troublesome and the electricity price was expensive. I saw on the Internet that I could apply for a home charging pile meter, I applied online with the attitude of trying it, but I didn't expect it to pass quickly, and someone came to the door to serve three days later, and it was quickly installed, and now it is very convenient to charge at home. Liu Haitao is an electric taxi driver in Huludao City, Liaoning Province, in the past, his electric taxis were charged at public charging piles, after hearing that the State Grid Huludao Power Supply Company launched the "Sunshine Industry Expansion" service, Liu Haitao tried to submit an application for electricity on the "Online State Grid" APP.
It is understood that the power supply department will call the whole business process of the customer from the application for electricity to the actual electricity consumption as "business expansion and installation". State Grid Huludao Power Supply Co., Ltd. will strengthen the management of "industry expansion, reporting and installation" as an important measure to optimize the business environment, and has launched the "Sunshine Industry Expansion" initiative. By focusing on the "difficulties" of electricity time, the "blocking points" of electricity links, and the "pain points" of electricity costs, we will promote "zero door-to-door, zero approval, and zero investment" for small and micro enterprises, and "labor-saving, time-saving, and money-saving" for large and medium-sized enterprises.
In 2022, State Grid Huludao Power Supply Company will invest 90 million yuan in "industry expansion" supporting power grid funds to improve the construction of "industry expansion" supporting power grid. Through the realization of the city and county level "industry expansion" joint operation service model, the innovative implementation of the "industry expansion and installation" service and supporting power grid construction "dual-flow integration" management, efficient service for 332 large and medium-sized enterprises and 1,001 small and micro enterprises, each household saves 3 electricity costs630,000 yuan and 5260,000 yuan.
This article was published in the Economic Information Daily on February 2, 2024, page 6).