Spring Festival is a trip home and a feast of love. In the 2024 Spring Festival journey, the service area under the jurisdiction of the Guanzhong West Business Division adheres to the concept of "serving drivers and passengers for a better trip", knows their responsibilities and fulfills their responsibilities, takes the expectations of drivers and passengers and the requirements of the masses as the foothold of serving the Spring Festival transportation work, and actively and enthusiastically provides a good post station service environment for the majority of drivers and passengers, so that the journey home is smoother, warmer and better.
Semi-trailer trucks spontaneously combusted Yaozhou service area made concerted efforts to stage fire extinguishing "acceleration".
On January 25, a Shaanxi B semi-trailer spontaneously combusted in the parking space at the entrance of the west area of the Yaozhou service area. The service area security, cleaning and gas station staff worked together to stage an "acceleration" of fire extinguishing and helped the truck driver recover nearly one million yuan in losses. At around 12:50 p.m. that day, when the security guards of the Western District were patrolling the square, they found that a semi-trailer had spontaneously combusted and thick smoke was billowing out. Subsequently, the security guard immediately reported to the staff on duty to activate the emergency plan. The soldiers were divided into two routes, and on the one hand, they set up an isolation area with anti-collision barrels, organized the evacuation of passing vehicles and surrounding drivers and passengers, and ensured the safety of personnel and property in the square. On the other side, the security guards, cleaning and gas station staff ran to pick up fire extinguishers to participate in the rescue. Due to a faulty outlet pipe, the brake pads overheated**, the tires locked, and a puncture occurred during the fire extinguishing process. Twenty minutes later, the vehicle's open flames were brought under control. "Thank you, thank you so much today, if it weren't for you, the consequences would be really unimaginable. The truck driver nodded in acknowledgement. "It's okay, it's okay, it's all what we should do" The simple and simple words contained the heartfelt gratitude of the driver and passenger to the staff in the service area.
The car broke down halfway, and the Jingyang service area helped the vehicle to start smoothly
At about 3 p.m. on January 26, Mr. Gao, the driver, called ** to the Jingyang service area, saying that he was 11 kilometers away from the service area and the vehicle was insufficient and could not start, and now he asked the service area for help. After receiving the help information, the service area immediately contacted the gas station in the service area to negotiate the rescue, the staff carried the gasoline with a special gasoline drum at the gas station, and the gas station personnel went to the location of Mr. Gao's location to rescue the location of the gas station after the gas station safely refueled the vehicle, and the new problem appeared "due to the frequent ignition of the vehicle caused by the loss of the battery, unable to start," the service area business supervisor Li Yan immediately contacted the service area auto repair shop to request rescue. Mr. Gao said, "You guys really saved my life, otherwise I really don't know what to do, thank you so much." Thank you so much for having you running around on such a cold day!. The staff smiled and waved their hands and told the driver to "make sure to conduct a comprehensive safety check on the vehicle before going out next time".
The naughty child ran away from home, and the Binzhou service area comforted and guided him home safely
At around 19:30 on the evening of January 27, the staff on duty at the Binzhou service area office suddenly received a **, saying that "a 15-year-old girl ran away from home after a quarrel with her family, and may have run to the Binzhou service area, and the more she needs to take a taxi to leave", she asked for help to find an obstruction. After receiving the **, the service area did not dare to be careless, and immediately inquired about the personal situation of the runaway girl, and arranged for the security captain Gong Xiaoping to search for it in many places by means of investigation. Finally found the runaway girl in the rest hall, and the manager of the service area Wang said to the little girl, "Hello, may I ask if you are Shi Moumou, don't be afraid, I am a staff member in the service area, I just received your parents' **, what can I say to my uncle, it's too cold here, go to the office with us to wait for your parents?" Under the careful care and persuasion of the staff, Xiao Shi gradually relaxed his psychological guard, and finally gave up the idea of running away from home. The winter night was cold, the service area manager Wang communicated with Xiaoshi's parents, arranged for Xiaoshi to have a temporary rest in the guest room, and at about 23:50 that night, the parents came to the service area to take the little girl home smoothly, and the whole family was reunited.
The night is cold and the hearts are warm, and the Yaozhou service area rescues the septuagenarians in a timely manner
At around 6 a.m. on January 28, a septuagenarian wearing a top hat and holding a suitcase walked alone into the lobby of the service area to look around. After being inquired by the security guard on duty and the room attendant, it was learned that the old man's surname was Li, and he was going to Yichuan County on foot, but he walked into the service area by mistake because of his hunger. In order to alleviate the hunger of the elderly, the service area provided instant noodles and hot water for them in time, and settled the elderly to rest in the police room. At 8 o'clock in the morning, the service area provided breakfast for the elderly, and the fruit shop brought them love fruits. Later, because the elderly still could not provide information to prove their identity, the service area called the police station** for support. After lunch, the police station sent the old man to the local aid station, and after many inquiries, he learned that the old man was from Xingping, and then also contacted the Xingping City Police Station, hoping that the old man would be reunited with his family as soon as possible.
Smile with sincerity and serve with sincerity". On the busy Spring Festival road, events like this happen every day, every moment is a warm and touching story, Shaanxi traffic control service people will be anxious to take advantage of the urgency, think about what the driver thinks, practice the traffic control responsibility with practical actions, interpret the service image with a warm smile, and warm the majority of drivers and passengers home for the New Year with every sincere service.