In 2023, Peking University Medical Offshore Oil Hospital has achieved good results in mental health services, especially in terms of return visits, mental health services for offshore employees, on-site counseling and reading clubs. In 2023, tens of thousands of employees from various companies completed online psychological assessments, and our hospital established a mental health file for each employee. Through statistical analysis of the evaluation results, the doctor issued a report and interpreted it for everyone on the spot. Based on the work experience and employee feedback, our hospital has optimized the content and format of the group report.
The psychologist will conduct a return visit to those with high scores on the assessment scale, and use a structured interview form to communicate from the aspects of emotion, sleep, stress, and physical discomfortUnderstand the cause of the problem and provide targeted suggestions, and the return visit rate reaches 100%.。Our hospital will statistically analyze the results of the return visit of each unit and form a report, which provides an objective basis for the follow-up work and effectively improves the service satisfaction.
Mental health services for employees at sea are a priority. Peking University Medical Offshore Oil Hospital continues to accumulate experience, improve service processes, and make services more standardized and structured. In line with the principle of taking into account professionalism and fun, our hospital has been constantly innovating in the content and form of services, and activities such as OH cards, sand table games, painting, and handicrafts have been well received by employees, effectively relieving the pressure of front-line employees.
In order to facilitate psychological counseling for employees at any time, our hospital provides online counseling, outpatient counseling, 24-hour counseling and on-site counseling. Among them, the on-site consultation adopts an appointment system, and only the contact ** is retained when making an appointment, and the person is notified 10 minutes before the consultation, which saves time and protects the privacy of employees. Practice has proved that this kind of consultation has been widely affirmed by employees.
The book club is also a popular activity among employees. The consultant led everyone to read together, discuss and analyze the cases and opinions in the book, indirectly touch on personal problems, avoid facing self-defense, and be more acceptable to employees.
In addition, group service projects such as mental health promotion and lectures have also received good feedback. Mental health publicity through various forms such as psychological monthly magazines, employee handbooks, and psychological display boards has won unanimous praise from employees.
In 2023, Peking University Medical Offshore Oil Hospital will carry out more than 100 mental health lectures and group psychological counseling, covering thousands of employees, including emotional regulation, stress management, workplace mentality adjustment, interpersonal communication and other rich topics.
Peking University Medical Offshore Oil Hospital will continue to sum up experience, refine service content, innovate service forms, improve service processes, provide high-quality and high-standard mental health services for CNOOC employees, and carefully protect the physical and mental health development of CNOOC employees.
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Peking University Medical Offshore Oil Hospital Official**.