What we are sharing today is the Artificial Intelligence Industry Research Report:2024 AI and XR Impact Survey on the E-commerce Industry(Report**: Phantom Film and Television Industry).
Global AI market data
The largest private investment in artificial intelligence (AI) companies is in healthcare. More than $6 billion has been invested in the industry. Other significant investments are in data management, fintech and cybersecurity, with approximately US$5.5 billion or more invested in each area. The lowest amount of investment was in the venture capital (VC) space of artificial intelligence companies, with only $20 million.
The chatbot market is expected to reach 12 by 2025about $500 million, compared to 1The market size of $90.8 billion has grown significantly.
Artificial intelligence is being applied to retail companies around the world. A 2023 survey conducted in the U.S. and EMEA revealed that nearly 40% of retail directors said they use artificial intelligence (AI), computer vision (CV), and machine vision (MV) in operations and departments in the selected survey sample. Another 35% of respondents said they have scaled up the technology, while 15% of retail directors surveyed expect the technology to be operational within the next 12 months.
When asked how their companies measure the effectiveness of using AI-driven personalization, 47% of global business leaders see the accuracy of data as the most important criterion. This was followed by the speed of real-time data and customer retention or repeat purchases, both of which were mentioned by 44% of respondents. Subsequently, 42% of respondents cited saving business time as another indicator of success.
AI industry development**
Artificial intelligence (AI) is capable of simulating a human customer making an execution order purchase online. CEOs from global companies say that machine customers will be a relevant trend in the future. 49% of CEOs surveyed said that by 2030, the AI-driven customer base could become massive. By 2025, 22% of CEOs** surveyed will have a significant impact on their industry.
According to a 2023 survey, nearly four out of ten professionals at Italian e-commerce companies believe that artificial intelligence (AI) will have a significant impact on their industry in about three years. Another 30% of respondents expect AI to disrupt the e-commerce industry within a year.
Consumer feedback on online AI
AI shopping assistants can be used in many forms. A 2023 survey revealed that from chatbots to voice assistants, they appeal to consumers around the world. 35% of consumers surveyed find such tools interesting because they help discover new products or services. One-third of respondents cited convenience as a key factor, and the same percentage even believed that AI-powered shopping assistants were able to ** their needs or desires.
At the beginning of 2023, the adoption of AI applied to payments among consumers is not yet very high. In fact, a survey conducted in 14 different countries in North America, Europe and Latin America found that consumers were not yet satisfied with the idea. In particular, 10% of respondents replied that they would likely use AI within two years when it becomes more mature.
An excerpt from the original report is as follows:
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