The world of difference between the two rip-off incidents
On February 17th, there were two incidents of stealing customers on the hot search at the same time, but the results were ** double heavens, thought-provoking!
On February 13, the fourth day of the Lunar New Year, Ms. Tian's family of five from Hebei Province traveled to Yunnan with a group, and when they passed through Lijiang, they refused to buy a jade bracelet priced at 50,000 yuan (intuitively judged to be worth about 500 yuan), and the whole family was kicked out of the car. Ms. Tian posted a rights protection Weibo on the way back on the 16th, and it was on the hot search the next day. But until the family of 5 returned to Zhengzhou on the 17th, 5 days passed, and the arrogant black tour guide who forced consumption and drove passengers off the bus was not effectively dealt with. Regarding Ms. Tian's reasonable demand for an apology, the Yunnan cultural and tourism department replied that the tour guide was busy picking up the group and had no time to apologize.
On the same day on the 17th, Fu Yuanhui (2015 Kazan World Swimming Championships champion) traveled to Changbai Mountain, was hacked by the black driver and threatened, Fu himself posted on Weibo for help, quickly appeared on the hot search, and the process was completed within 2 hours, and the effect was satisfactory.
Coincidentally. In July 2012, due to peak electricity consumption and cable damage, the community where the parents of Shenjiu female astronaut Liu Yang lived had a power outage, and the owners of the community complained that no one paid attention to them for 48 hours. Next, a magical scene happened: 17 minutes later, the chairman of the property company publicly apologized online 3 times within 3 hours, and quickly restored the power supply in the community, and all the owners received 500 yuan in compensation for each household. This rights protection was assessed as "smart rights protection" by the majority of netizens.
48 hours and 17 minutes, these are two numbers with a big difference, I wonder how you feel after reading it?
What I want to say is that ordinary people are slaughtered, even if they go around complaining, it can't have a celebrity effect, because they are not celebrities. Waiting for their results, they can only kick the ball, pinch the soft persimmon, and so on.
To put it bluntly, Fu Yuanhui Travel was slaughtered and quickly dealt with satisfactorily, this kind of incident is not worth cheering.
Whew, and it is worth everyone's deep thought, it is actually a sadness about the construction of the legal system, and a satire on the protection of consumer rights and interests!