With the continuous development of society, people's requirements for living environment are getting higher and higher. As an important part of people's daily life, the management and service quality of housing directly affect people's quality of life. In order to better meet people's needs and improve the level of community management, residential property management needs to improve efficiency with the help of modern tools.
When choosing a property system, the property company can choose the system that suits them according to the actual situation and needs of the residence. Among them, the Mark's owner's applet is very functional and easy to use. Let's take a look at the functions of the Mark's Owner Mini Program.
Owner-side function configuration, intelligent payment service platform
For the owners, the main use scenario of the owner's applet in the Mark property management system is still on the mobile terminal, and the functions provided by the mobile terminal are: mobile phone door opening, property payment, property repair, housekeeper service, etc.
Property image ** wall
Through the public display of the property work, it can better reflect the work concept of "doing practical things for the owners", so that the owners can feel the serious service attitude of the property, and at the same time enhance the image of the property company. Using the best wall, the property staff can show the daily work of the property, publicize and organize various activities in the community, present the wonderful moments of the activities, and even show the scene of interaction and friendship with the owners, so that the property work is truly visible.
Automatically generate service tickets with clear and straightforward charges
Owners place orders in the mini program to save communication costs and increase property income. Automatically generate service tickets, and notify property personnel in real time via WeChat SMS.
Owners and property managers can keep abreast of the status and progress of work orders, and write notes on payment items to avoid indiscriminate charges and overcharges.
Efficiently build a "property life + life service" platform, expand the content of property services, effectively solve the needs of owners, and increase economic benefits.
Offer configuration
The owner's applet can be configured with preferential payment activities, and cashback welfare activities can be easily held, which not only enhances the enthusiasm of the majority of owners to pay fees, but also enhances the communication and interaction between the property and the owners. What's more, the collection rate of property fees has also been greatly improved!
Application case sharing
A residential owner often has the need to report for repair, generally to the building property management personnel feedback maintenance needs, and then by the property management personnel to contact the master for maintenance, but the problem of this method is that the owner often does not know when the master will come to repair, and the communication efficiency is low. In order to solve this problem, the house introduced a small program for the owner of the mark, which allows the owner to directly report for repair if he has maintenance needs, automatically generate a service ticket, and view the progress in real time, which greatly improves the efficiency and improves the satisfaction of the owner a lot.
To sum up, the introduction of the Mark's owner-side applet not only improves the convenience of the owner's life, but also brings many advantages to property management. With the continuous development of science and technology, it is believed that residential property management will usher in more convenient and efficient solutions to make residents' lives more convenient and comfortable.